Published by Fengge

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Why should I report an Issue with Scanner App for PDF - bScanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fengge to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Scanner App Customer Insights

1. Free and doesnt annoy you to buy premium versionIt is incredible aap and esay to access better pictures qualityWorks great.

2. simple scanner for a few scans.

3. upgrade for better features.Awesome app.

Steps to Troubleshoot & Fix Scanner App Issues

1. Fix Scanner App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Scanner App: Restarting the app will resolve most errors.
  2. Update the Scanner App App. Here is how:
    1. On Android goto PlayStore » Search for "Scanner App" » Open Scanner App for PDF - bScanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scanner App » click "UPDATE".
  3. Clear Scanner App for PDF - bScanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Scanner App servers.
    1. On Android, goto Settings » Apps » Select "Scanner App for PDF - bScanner" » click Storage » click "Clear Cache".
  4. Check Scanner App app permissions. If any of these permissions required to use your device's features are disenabled, Scanner App might not work.
  5. Uninstall and reinstall Scanner App. If nothing else has worked, completely uninstall Scanner App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Scanner App not working


2. Fix Scanner App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Scanner App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Scanner App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Scanner App may not be able to connect to the Internet when running in the background.

Reported Issues