Contact B negocios. Customer Service

Why should I report an Issue with B negocios.?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BBVA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Para los ADMINF (administradores principales de BBVA.

1. Just wish English was a language option.Doesn't work on oxygen osNo funciona en los principales dispositivos android; no funciona en un Google Pixel 6 con Android 12Cambie de celular hace un mes a un Oneplus 7 pro, ya no pude usar la aplicación, soporte BBVA me pidió levantar una queja con Oneplus lo cual se me hizo raro, la aplicación simple y sencillamente se cierra cuando quiero configurarla.

2. It shuts down every time I click on the token or when I put my password.Never works, always says services unavailable... I'm tired of trying, just doesn't works...Great mobile banking app.

3. ** Información enviada, muchas gracias.Se traba en Android no me convence.El token móvil deja de funcionar...no funciona.

4. Since the last update the app doesn't work.

5. Por favor validar y resolver.

1. Fix B negocios. Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart B negocios.: Restarting the app will resolve most errors.
2. Update the B negocios. App. Here is how:
   1. On Android goto PlayStore » Search for "B negocios." » Open B negocios. » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for B negocios. » click "UPDATE".
3. Clear B negocios. app cache: Clearing cached data will force your app to retrieve the latest data directly from B negocios. servers.
   1. On Android, goto Settings » Apps » Select "B negocios." » click Storage » click "Clear Cache".
4. Check B negocios. app permissions. If any of these permissions required to use your device's features are disenabled, B negocios. might not work.
5. Uninstall and reinstall B negocios.. If nothing else has worked, completely uninstall B negocios. then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing B negocios. not working

2. Fix B negocios. Server issues & Internet Connection

1. Check network connection: An unstable Internet will make B negocios. be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to B negocios. not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, B negocios. may not be able to connect to the Internet when running in the background.