Contact Sunlogin remote control Customer Service

Why should I report an Issue with Sunlogin remote control?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 上海贝锐信息科技股份有限公司 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Better than some big names remote desktop software.Useless app, I'm using Malaysia phone number it shown invalid phone number no matter I put +60 or 00 infront of my phone number.

2. Unable to signup for an account, using my wechat account for the registration also need phone for verification.

3. Was recommended this app by an overseas game company due to firewall issues when connecting to their server.

4. Besides the lag that will occur between China and Singapore, this thing works like a charm.

5. SpeechlessThe speed of the paid version is much faster the free one.

1. Fix Sunlogin remote control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sunlogin remote control: Restarting the app will resolve most errors.
2. Update the Sunlogin remote control App. Here is how:
   1. On Android goto PlayStore » Search for "Sunlogin remote control" » Open Sunlogin remote control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sunlogin remote control » click "UPDATE".
3. Clear Sunlogin remote control app cache: Clearing cached data will force your app to retrieve the latest data directly from Sunlogin remote control servers.
   1. On Android, goto Settings » Apps » Select "Sunlogin remote control" » click Storage » click "Clear Cache".
4. Check Sunlogin remote control app permissions. If any of these permissions required to use your device's features are disenabled, Sunlogin remote control might not work.
5. Uninstall and reinstall Sunlogin remote control. If nothing else has worked, completely uninstall Sunlogin remote control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sunlogin remote control not working

2. Fix Sunlogin remote control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sunlogin remote control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sunlogin remote control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sunlogin remote control may not be able to connect to the Internet when running in the background.