Contact Track My Trails Customer Service

Why should I report an Issue with Track My Trails - GPS Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MaxSoft Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thank you for this wonderful app!I've had this app on my phone for a while, I use it occasionally, I'm not big on fitness! I do like to go for walks if the weather is nice, I find it useful to see how far I have walked.

2. Who knows maybe I'll go for more walks 😀I've been trying out Track My Trails, as I'm moving from a Windows to an Android phone which doesn't support my old app.

3. It still pauses, I noticed it pauses when I receive a WhatsApp message, even when I don't open WhatsApp.The application records the gps data, but the so-called analyzes are useless.

4. Also, how can i keep my facing my direction instead of always pointing north? I'll pay for the full version and give 5 stars if i can see the tracks, otherwise, this is useless for someone biking off trail in the forest.

5. All in all I find this app good, only four stars due to lack of clarity in the accuracy settings.

6. it tracks my trails well without all the barrage that you get from other apps to do goofy stuff like take pictures and create a video of your path and share your progress, etc.

7. I did notice a discrepancy in the distance I had walked when comparing my tracks with Google earth.

8. Also same app in same other 2 phones also shows different distances walked but we all went togetherI appreciate the simplicity of this app.

9. Very disappointed, as it was so nice at first.This app is wonderful! It is everything I need to track my walks and runs.

10. I use two particular routes but every time this app shows different distance walked.

11. I also find the average speed during ascent and descent useful.Guys, something isn't right with tracking.

1. Fix Track My Trails Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Track My Trails: Restarting the app will resolve most errors.
2. Update the Track My Trails App. Here is how:
   1. On Android goto PlayStore » Search for "Track My Trails" » Open Track My Trails - GPS Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Track My Trails » click "UPDATE".
3. Clear Track My Trails - GPS Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Track My Trails servers.
   1. On Android, goto Settings » Apps » Select "Track My Trails - GPS Tracker" » click Storage » click "Clear Cache".
4. Check Track My Trails app permissions. If any of these permissions required to use your device's features are disenabled, Track My Trails might not work.
5. Uninstall and reinstall Track My Trails. If nothing else has worked, completely uninstall Track My Trails then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Track My Trails not working

2. Fix Track My Trails Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Track My Trails be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Track My Trails not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Track My Trails may not be able to connect to the Internet when running in the background.