Contact MyBRD Customer Service

Why should I report an Issue with MyBRD Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BRD - GROUPE SOCIETE GENERALE SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With MyBRD Mobile, you have access to your account details, you can perform all kind of operations and you can receive bank information directly on your device.

2. Using the mobile banking service, you benefit from maximum security through the most advanced security systems, but at the same time, you have a well-needed mobility.

3. If you want to try the MyBRD Mobile experience, download the application and test our DEMO version.

4. Regardless of where you are, with MyBRD Mobile you are always in contact with your bank, 24/7.

5. With MyBRD Mobile you solve them with just a glance.

1. every time you update, hard reset phone or change the phone you need to contact brd support to get that annoying pin.It looks like the bank wants you to hate this app.

2. Another annoying factor is that you need to go to the bank to activate the app in an age where people change their phones once q year, it's ridiculous! The only good part is that it's a mobile banking app... that's it.Worst bank app ever, i would not recommend to pay every month for it.

3. This has been happening for a few days now and it should be fixed! I can't see my balance, can't sign any transaction, can't even login on the web interface because EVEN that requires this stupid app..Constantly crashing in Android 10.

4. You can't see how much you need to pay if you have a loan, the bank is constantly taking money from my account for different services i am not usingWorst app ever.

5. App has multiple lags during the day, sometimes does not load information when using wi-fi, it's really difficult to find information, sometimes when a certain sum is on hold it does not show the sum as being taken from the account.

6. Transaction history is never available, when i pay something IF i get the notification it's 2-3 days after the payment.. enough time to forget I bought something and panic that someone stole my card.

7. Aside from the unbelievably cumbersome and uselessly complicated procedure to register and start using the app, it simply doesn't work 3 out of 4 times.

8. To get this app you need to go to the bank and receive a code for it.

9. To login via computer you need this app.

10. As other mentioned, you should take a look at Revolut / TransferWise apps.I cannot find anything useful in this app... The menu is so badly designed.

11. I tried to make a transfer but the app crushed, is really annoying when you need to pay a bill.

1. Fix MyBRD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyBRD: Restarting the app will resolve most errors.
2. Update the MyBRD App. Here is how:
   1. On Android goto PlayStore » Search for "MyBRD" » Open MyBRD Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyBRD » click "UPDATE".
3. Clear MyBRD Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from MyBRD servers.
   1. On Android, goto Settings » Apps » Select "MyBRD Mobile" » click Storage » click "Clear Cache".
4. Check MyBRD app permissions. If any of these permissions required to use your device's features are disenabled, MyBRD might not work.
5. Uninstall and reinstall MyBRD. If nothing else has worked, completely uninstall MyBRD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyBRD not working

2. Fix MyBRD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyBRD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyBRD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyBRD may not be able to connect to the Internet when running in the background.