Contact ME Bank Customer Service

Why should I report an Issue with ME Bank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ME Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Check out the latest version and features of our app – we’ve made some improvements and we’ll continue to make more. Want more info?

2. Mobile data downloading or internet usage charges may apply.

3. Check with your internet or mobile phone service provider.

4. Visit our website at mebank. com. au or give us a call on 13 15 63.

5. BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518.

6. Bank with ME?

1. As others have said, it's cluttered, unintuitive, and literally harder to see as well.Had an issue in which a transfer between my accounts did not result in a confirmation screen, instead staying on the payment page.

2. The new app design is a step backwards for practicality and ease of use.Haven't been able to view my transaction history for my savings account for a couple of weeks.

3. It either skips straight past the login screen to a weird state where it appears to be open but shows no data or if you do get the login screen it then takes much longer to login than the previous version.

4. Also all of my accounts have disappeared from the account screen this morning.

5. For the sake of "adding colour" we also seem to have added a bunch of additional (pointless) steps to once simple processes like paying a bill.Easy to use, and overall pretty good.

6. I'm assuming someone looked at screen shots and decided it looked good! Login is terrible.

7. Why show the pin pad when I log in with biometrics? It takes longer to do a simple transfer between accounts (8 steps).

8. The screen is now cluttered with useless junk (icons) on each account.

9. I also preferred when you could see your account balance while making a transfer.

10. Luckily this occurred on a transfer to my own account and not a third party.

11. Fingerprint lock is all well and good, but if I can't use the app to do my banking what's the point? Would like to see that these fundamental banking features are included in the next update.

1. Fix ME Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ME Bank: Restarting the app will resolve most errors.
2. Update the ME Bank App. Here is how:
   1. On Android goto PlayStore » Search for "ME Bank" » Open ME Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ME Bank » click "UPDATE".
3. Clear ME Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from ME Bank servers.
   1. On Android, goto Settings » Apps » Select "ME Bank" » click Storage » click "Clear Cache".
4. Check ME Bank app permissions. If any of these permissions required to use your device's features are disenabled, ME Bank might not work.
5. Uninstall and reinstall ME Bank. If nothing else has worked, completely uninstall ME Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ME Bank not working

2. Fix ME Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ME Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ME Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ME Bank may not be able to connect to the Internet when running in the background.