Contact Prompted Journal Customer Service

Why should I report an Issue with Prompted Journal - Shadow Work?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Darling Apps (Plum Studio Inc.) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. it's incredibly convenient when typing any significant amount of text.This app has been great! I started journaling with this app about two weeks ago to try and improve my thought articulation and I'm already noticing progress, which I think is mostly due to the prompts.

2. I'm really looking forward to when the prompts come around again so I can see how my writing has changed.I love this app! I always want to journal but the idea of filling blank pages and finding time to sit and write stresses me out and I end up not doing it.

3. I am satisfied with my experience ❤️I just installed it but am so happy with the format, the sincerity, and that I have already made my first entry! I have downloaded a dozen other similar apps and deleted just after exploring it... just didn't grab me.

4. I hope to keep using it for months to come.I appreciate the uninterrupted experience where I'm able to write and focus on my thoughts without any annoying ads popping up every 30 seconds.

5. Just a thought tho, otherwise I love the journal.Doesn't work in landscape mode, so I can't use this with my Bluetooth keyboard.

6. Its frustrating to finally be hitting the flow of a feeling or thought and suddenly you have to wait 10 seconds between every single letter and have the app crashing repeatedly.I love this app.

7. The prompts are neat, thought provoking, helpful in self reflection, and self improvement.

8. The prompts are great at being vague enough to let you be creative, while also focusing on one topic or area at a time.

9. The only complaint is that I can only access it on my phone which makes typing entries harder/more time consuming.

10. If you choose to get the subscription, paid full experience, it's super affordable and is paid for by the year.

11. I love this app! I love that it's free, and the questions really help with mindfulness and reflection.

1. Fix Prompted Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Prompted Journal: Restarting the app will resolve most errors.
2. Update the Prompted Journal App. Here is how:
   1. On Android goto PlayStore » Search for "Prompted Journal" » Open Prompted Journal - Shadow Work » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Prompted Journal » click "UPDATE".
3. Clear Prompted Journal - Shadow Work app cache: Clearing cached data will force your app to retrieve the latest data directly from Prompted Journal servers.
   1. On Android, goto Settings » Apps » Select "Prompted Journal - Shadow Work" » click Storage » click "Clear Cache".
4. Check Prompted Journal app permissions. If any of these permissions required to use your device's features are disenabled, Prompted Journal might not work.
5. Uninstall and reinstall Prompted Journal. If nothing else has worked, completely uninstall Prompted Journal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Prompted Journal not working

2. Fix Prompted Journal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Prompted Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Prompted Journal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Prompted Journal may not be able to connect to the Internet when running in the background.