Published by Travis Martin's Podcast on Aug 29, 2023

Report an issue with Shibboleth Food Journal.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Shibboleth Food Journal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Travis Martin's Podcast to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Shibboleth Food Journal

1. Your food, restaurant and recipe library will reflect your current membership type. (Fast Track, Silver/Journey or Tiger's Eye) Your Journal and Timing Chart will sync with the website so you can choose to journal from the app or the website any time of day.

2. The Shibboleth Journal app is a free application designed to assist you by providing easy to use resources during your weight-loss journey.

3. LIVE CHAT & COMMUNITY - You will have free access to our private Facebook group(s) and access to free live coaching from a Certified Mentor to ask any question you may have.

4. You will be able to utilize our Approved Combination Chart displaying which whole foods to combine for the fastest and healthiest way to lose weight and get started right now.

5. FREE LIFESTYLE MAKEOVER WEBINARS - You'll be able to register for free webinars Monday - Friday with our Founder, Travis Martin.

6. Your food, restaurant and recipe library will have the most requested and popular "Fast Track" items listed so you can achieve fast results.

7. NON-MEMBERS - With our free app you can create a login and password that will allow access to all of the above resources.

8. FOOD JOURNAL - You will be able to keep a food, mood and weight journal with our app.

9. HOW IT WORKS - Take the guess work out of dieting and quickly navigate through approved food, restaurant and recipe libraries.

10. MEMBERS - With our free app you can login with your website username and password.

11. You need a plan that will fit into your lifestyle so you can not only lose the weight but keep it off forever.

Shibboleth Food Journal Customer Insights

1. But wish the search option allowed for specific searches, I hate scrolling through pages to get to what I want to look up.I really want to use this app but it keeps stating synchronizing records and never allows me to access the food lists or recipes Please helpThis app really helps track your progress and is easy to use!It just keep saying synchronizing records.

2. Travis makes the program fun and easy with several options on food.I really want to use this but I cant it keeps saying syncing and will not let me use it, if there is a fix can you tell me what to do, I have reinstalled 2 times and looked up on internet how to fix and so far nothing works.user unfriendly.

3. If there is no internet service at grocery store, it helps us to find items offline.

4. This help to use all Approved food items, Recipient and restaurants options offline as well.

5. I can find approved foods when I go to the grocery store and find how to approve foods at restaurants in my area.

6. this is one thing i will be deleting and not depending on.I love Shibboleth for this great service.

7. Use to love this app but after starting shibboleth again and renewing my membership I can no longer open it! At all.

8. I've reinstalled several times with no luck.I have been on and off of the Shibboleth program for years.

9. will not show anything other "synchronizing your records" im already over it and ive had it for 2 days trying to figure it out.

10. I get the starting picture and then I get a message that say the journal keeps stopping.

11. It is very easy to use and comes with a youtube video with easy instruction.

Steps to Troubleshoot & Fix Shibboleth Food Journal Issues

1. Fix Shibboleth Food Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shibboleth Food Journal: Restarting the app will resolve most errors.
  2. Update the Shibboleth Food Journal App. Here is how:
    1. On Android goto PlayStore » Search for "Shibboleth Food Journal" » Open Shibboleth Food Journal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shibboleth Food Journal » click "UPDATE".
  3. Clear Shibboleth Food Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Shibboleth Food Journal servers.
    1. On Android, goto Settings » Apps » Select "Shibboleth Food Journal" » click Storage » click "Clear Cache".
  4. Check Shibboleth Food Journal app permissions. If any of these permissions required to use your device's features are disenabled, Shibboleth Food Journal might not work.
  5. Uninstall and reinstall Shibboleth Food Journal. If nothing else has worked, completely uninstall Shibboleth Food Journal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shibboleth Food Journal not working


2. Fix Shibboleth Food Journal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shibboleth Food Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shibboleth Food Journal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shibboleth Food Journal may not be able to connect to the Internet when running in the background.

Reported Issues