Contact Reflect Customer Service

Why should I report an Issue with Reflect - guided daily journal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ensparkle OOD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's frustrating when you get into this zone of journaling and something happens and you lose all of your progress.The good: Very nice design, easy to use, good journal prompts, and has a great potential of helping a lot of people medidate and reflect.

2. My advice is to put some short (optional perhaps) explanation for the basic functionality and purpose of the app (I'm sure there's much more to it, than what I have been doing) Overall great idea and execution.It is an excellent daily check-in.

3. Would be great if we could fill in previous days.First things first, great design (dark theme is maybe something you can consider in the near future).

4. Will buy the lifetime plan if you can bring the cost down and add a google back up feature.Started journaling at 11:59 pm but it went to the next day.

5. Would give it 5 stars if I could lock the app and save my entries to an email or some kind of back up.This app by itself is the missing part to David Allen's Getting things Done famous book.

6. The bad: For a journaling app like this, a back up feature is very important and so far this app is lacking that... Also $80 for lifetime subscription is way overpriced.

7. LOL.This is so so good, but why can't you add a journal.. so what I essentially mean is I can't add point wise notes, I can't reflect what went good and bad for the day.

8. I'm gonna keep journaling and hope to see new stuff in the future.Love this app.

9. Out of all the GTD apps on Google play, not a single one asks the most important step of all, to reflect on what you have actually accomplished this past week .

10. I love how people give low stars because you must pay for additional things.

11. There's been so many times I've lost my progress while journaling because I get a call, have to switch between the app to see something, or hit a button on the app.

1. Fix Reflect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Reflect: Restarting the app will resolve most errors.
2. Update the Reflect App. Here is how:
   1. On Android goto PlayStore » Search for "Reflect" » Open Reflect - guided daily journal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Reflect » click "UPDATE".
3. Clear Reflect - guided daily journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Reflect servers.
   1. On Android, goto Settings » Apps » Select "Reflect - guided daily journal" » click Storage » click "Clear Cache".
4. Check Reflect app permissions. If any of these permissions required to use your device's features are disenabled, Reflect might not work.
5. Uninstall and reinstall Reflect. If nothing else has worked, completely uninstall Reflect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Reflect not working

2. Fix Reflect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Reflect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Reflect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Reflect may not be able to connect to the Internet when running in the background.