Published by HappyFeed Inc. on Oct 21, 2024

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Why should I report an Issue with Happyfeed: Gratitude Journal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HappyFeed Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Happyfeed: Gratitude Journal image 1 contact Happyfeed: Gratitude Journal image 2

Happyfeed Customer Insights

1. other than that it's great.I like the visual design and the simplicity of the app over other apps that bundle mood trackers and journaling and other things that I don't need, but the fact that you can't add past days beyond 2 days sucks.

2. I'm ADHD and keeping up with things is hard for me so I like to be able to go back to missed days when I'm able to.I have been using this for 6 months now and would recommend this app.

3. But, this app is definitely recommended.On Android, the photos that I share are cropped weirdly, even after I drop them to share, and often I cannot see the whole photo when I go back through my timeline, even if I click on the photo.

4. Can we please fix this issue on the Android app? Edit: the cropping issue resolved with the update!! Thanks 😊The app is simple to use and a great way to start the day.. However, that's IF you remember to use.

5. I think you should be able to edit the in app colors, have a wider variety of topics upon which you can reflect, and overall flesh out the content.

6. I was previously using a different app, but each entry required so much information that it felt like a chore to complete each entry every evening.

7. I also wish that, when someone shares a photo in a pod, that you could click on the photo to enlarge it.

8. I wish there was a calendar view of all of the days I've done.

9. ETA - I appreciate the creator's sincerity and prompt interaction...I changed my rating.

10. I like being able to look back to see all the lovely posts I have made.

11. I don't appreciate the random emails and many times the text is cut off so I can't even read all of the prompts.

Steps to Troubleshoot & Fix Happyfeed Issues

1. Fix Happyfeed Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Happyfeed: Restarting the app will resolve most errors.
  2. Update the Happyfeed App. Here is how:
    1. On Android goto PlayStore » Search for "Happyfeed" » Open Happyfeed: Gratitude Journal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Happyfeed » click "UPDATE".
  3. Clear Happyfeed: Gratitude Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Happyfeed servers.
    1. On Android, goto Settings » Apps » Select "Happyfeed: Gratitude Journal" » click Storage » click "Clear Cache".
  4. Check Happyfeed app permissions. If any of these permissions required to use your device's features are disenabled, Happyfeed might not work.
  5. Uninstall and reinstall Happyfeed. If nothing else has worked, completely uninstall Happyfeed then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Happyfeed not working


2. Fix Happyfeed Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Happyfeed be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Happyfeed not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Happyfeed may not be able to connect to the Internet when running in the background.

Reported Issues