contact Sense SuperApp

Contact Sense SuperApp

Published by PJSC "Alfa-bank" (Ukraine)
Updated: Feb 24, 2023

Report an issue with Sense SuperApp.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Sense SuperApp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PJSC "Alfa-bank" (Ukraine) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Sense SuperApp Features and Description

Sense SuperApp is the unified digital bank for personal funds and individual entrepreneur’s account It is swift to become a client and issue a digital card: • 15 minutes via video chat • 5 minutes with the help of “Diia” app • In just 1 minute you will be able to use your digital card and if you need a plastic card, you can order it in Sense Together we will win: • Help for the Armed Forces of Ukraine — swift transfers in Sense to the special account of the National Bank of Ukraine • Military bonds — it takes only 5 minutes online in Sense to purchase and receive the QES (qualified electronic signature) • Purchase of foreign currency to open a deposit from your UAH account/card • Deposits: “Mobile” is safe for a short period of 7/14/29 days, “Profitable” with the bonus for prolongation from 3 to 24 months, “Maximum” for any period • Referral program “Invite a friend” — invite your friends to download Sense SuperApp and receive 100 UAH each to your accounts if a friend is a new client of the bank The entire Sense SuperApp is available on just 5 buttons of the main menu: • Desktop — your accounts, operations templates and history • Products — all already issued products and what the bank can still offer • Profile — full personalization: you can choose the language and style of communication; 2 modes (dark/light); 2 types of messages (Push and SMS); download your own sounds, change the wallpapers of the Desktop and your profile photo • Now — inner media about finances, lifestyle and bank news • Chat/ Video chat — online support 24/7 Full-scale individual entrepreneurship: • Business account for the individual entrepreneur: tax payments, money withdrawal to a personal card, sale of currency, opening of accounts in foreign currencies, business card issuing and management Using Sense is convenient: • Swift payments to more than 70 000 organizations, utilities, mobile balance top-up with no additional charge, QR code payments • Ability to create templates for payments and transfers • Unique “Drag’n’Drop” function — drag one of the shortcuts onto the other to make payments even faster • “Raise money” service — if you have to split the bill in a cafe or chip in for the birthday present • Tokens and subscriptions management — control all your subscriptions and delete the token if necessary so that your money is not debited from the card • Personal financial manager — view the statistics by expenses categories, choose your expenses plans and let Sense make a forecast and warn you in case of non-compliance • Account statements and receipts — you can issue and receive them immediately to use • Vacation plans — you can get insurance for you and your family right in Sense

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Troubleshoot and Solve Common Sense SuperApp Issues

is Sense SuperApp down? Sense SuperApp not working

How to Fix Sense SuperApp Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Sense SuperApp, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if Sense SuperApp is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Sense SuperApp user reports here >>. If other users are reporting that Sense SuperApp is down, you'll need to wait until Sense SuperApp itself fixes the issue.

  2. Clear Sense SuperApp app cache: Clearing cached data will force.....

Reported Issues

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