Contact B4B Payments Customer Service

Why should I report an Issue with B4B Payments?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of B4B Payments to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the B4B Payments app installed on your mobile device, you can manage your B4B Payments card on the go.

2. Save time by getting your expenses done at the point of spend.

3. Send your receipts to your accounts team in real time. - Instantly block transactions on your card.

1. If you're getting the cannot send SMS to that number error, you'll have to call them to have you number listed against your account, and you'll then be able to access your money 🙄 (an email would have been nice) only positive is customer service are lovely and I wasn't on hold forever.US user here, which might be part of the problem.

2. If I'm ever able to get my money, I look forward to dropping B4B like a rock.It's driving me nuts - I Register and sent a text with a security code but to get the code I have to leave the login screen and it resets itself! So have to input user name and password again but it then won't display the screen for me to input the code! I've had to login in to my laptop to set it up.

3. Absolute dog 💩Cannot log in as they 'Cannot send an SMS to the mobile you number provided' but guess what, I haven't provided one because I wasn't asked for it when registering!?! Now when I go onto the app it's a blue screen with the spinning wheel of doom! Have emailed them so let's see if I get a response.

4. It says it cannot send a code to the SMS number provided; I haven't been given the chance to add my number and I'm seemingly unable to do so through the account.

5. Cannot log on anytime..says my credentials are unknown.We we as a company use this awful system I cannot understand..Terrible, simply terrible experience.

6. I will strongly recommend my insurance company to do something about this.2 step verification (SMS) BLUNDER B4B have deployed a 2 step verification, without having the customers details in place.

7. And when I fill manually all details, I receeive an SMS with a code and if I look at the SMS the app rests itself again to the first page and I have to refill my details over and over again.

8. Set that up but it won't acknowledge/respond to my fingerprint so I have to login AGAIN! GrrrrTerribly planned app with no support or help.

9. B4B customer service either doesn't exist, or are ignoring me.

10. I am unable to login since the confirm button after sending an SMS is about 5px wide.

11. And your customer service just doesn't exist.

1. Fix B4B Payments Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart B4B Payments: Restarting the app will resolve most errors.
2. Update the B4B Payments App. Here is how:
   1. On Android goto PlayStore » Search for "B4B Payments" » Open B4B Payments » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for B4B Payments » click "UPDATE".
3. Clear B4B Payments app cache: Clearing cached data will force your app to retrieve the latest data directly from B4B Payments servers.
   1. On Android, goto Settings » Apps » Select "B4B Payments" » click Storage » click "Clear Cache".
4. Check B4B Payments app permissions. If any of these permissions required to use your device's features are disenabled, B4B Payments might not work.
5. Uninstall and reinstall B4B Payments. If nothing else has worked, completely uninstall B4B Payments then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing B4B Payments not working

2. Fix B4B Payments Server issues & Internet Connection

1. Check network connection: An unstable Internet will make B4B Payments be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to B4B Payments not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, B4B Payments may not be able to connect to the Internet when running in the background.