Contact 8x8 Work Customer Service

Why should I report an Issue with 8x8 Work?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 8x8, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you work for a small business or a large corporation, 8x8 Work Mobile can be an indispensable part of your company’s remote workforce and work-from-home strategy. 8x8 Work Mobile includes a Cloud phone, HD video conferencing, chat, directory services and more.

2. Take the 8x8 Work service with you on the go with the 8x8 Work Mobile app for phone, video conferencing and chat. 8x8 Work Mobile app is an all-in-one cloud-based collaboration tool that organizations around the world use to mobilize their workforce.

3. All-in-One Collaboration Solution — 8x8 Work Mobile lets you stay productive with calls, video conferencing and chat, all in one app.

4. It integrates seamlessly with 8x8 Work Desktop to provide users with the same features and benefits when they work remotely as they would have in their office.

5. Make HD audio calls with contacts from your company directory or personal contact list.

6. Use of the 8x8 Work Mobile app requires a paid 8x8 X Series subscription or a free 8x8 Express trial account.

1. While I need to have this app on my phone for the time being, I find recent updates to be an intrusion and a pain.Almost done with my trial period, and I plan on continuing as a paid customer.

2. I use 8x8 to call out since I can control the number it says I'm calling from (I don't want most people having my direct line) but receiving calls has to be done on a separate device.

3. Problem is it doesn't like receiving on my phone and I have to have call forwarding set up to a separate phone.

4. If I start the app while my phone is on silent and then switch to sound the app doesn't change it's settings.

5. Fortunately call forwarding seems to work really consistently and quickly.Performance is generally good but with the recent update my contact list is suddenly filled with all my Google contacts.

6. If I could change phone app, I would, but the company I work for uses it, so I'm stuck using it.This app has the most annoying notifications ever.

7. Want to turn them off in settings? Nope, doesn't work.

8. When call comes in, the display shows me the city that the call comes from, unless that caller is in my contacts, in which case it shows me the contact name that I entered.

9. I turned it off on the app controls of my phone but Virtual Office does not pay attention to that apparently.

10. How about in app settings where it gives you the option to turn off notifications? Nah, we're gonna fill up your screen anyways and vibrate at an alarming rate.

11. I don't like the setting to use cellular minutes because then I can't tell if the call is coming from the app or my phone.

1. Fix 8x8 Work Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 8x8 Work: Restarting the app will resolve most errors.
2. Update the 8x8 Work App. Here is how:
   1. On Android goto PlayStore » Search for "8x8 Work" » Open 8x8 Work » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 8x8 Work » click "UPDATE".
3. Clear 8x8 Work app cache: Clearing cached data will force your app to retrieve the latest data directly from 8x8 Work servers.
   1. On Android, goto Settings » Apps » Select "8x8 Work" » click Storage » click "Clear Cache".
4. Check 8x8 Work app permissions. If any of these permissions required to use your device's features are disenabled, 8x8 Work might not work.
5. Uninstall and reinstall 8x8 Work. If nothing else has worked, completely uninstall 8x8 Work then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 8x8 Work not working

2. Fix 8x8 Work Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 8x8 Work be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 8x8 Work not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 8x8 Work may not be able to connect to the Internet when running in the background.