Published by Spectrum Health on Oct 3, 2024

Report an issue with Corewell Health App.
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Why should I report an Issue with Corewell Health App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spectrum Health to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Corewell Health App

1. Quickly retrieve medical information, seamlessly view health data from other institutions, request prescription refills, view any health test results, and effortlessly communicate with your healthcare provider.

2. Quickly retrieve medical information, seamlessly view health data from other institutions, request prescription refills, and effortlessly communicate with your healthcare provider.

3. At Corewell Health, we've re-imagined the healthcare experience to empower you with seamless control.

4. The Corewell Health app adheres to HIPPAA compliance standards and fortified with multiple layers of security, ensuring your dataโ€™s safety both online and offline.

5. Connect with Corewell Health providers within minutes through video visits, addressing a diverse range of health concerns, all from wherever you are.

6. Introducing the Corewell Health App, bringing care to your fingertips whenever and wherever you need it.

7. Take Control of Your Health Journey with MyChart: Access your health records at your fingertips.

8. Constant Innovation: The Corewell Health app is always thinking ahead.

9. Full Connectivity: Access your health records at your fingertips.

10. Seamless Scheduling: Effortlessly schedule or reschedule video or in-person appointments with our diverse network of 1000+ providers across primary and specialty care.

11. What Can You Expect from the Corewell Health App?

Corewell Health App Customer Insights

1. Once I figured that out the update to the app is amazing! The older version was glitchy, slow, and not user friendly, this update corrects all those issues.This app needs a -1 or more star rating.

2. They need better code writers assigned to this, especially when more people are using app!After reading several comments I discovered if you already have the app installed you cannot update it.

3. At one point it was telling me to update but after waiting several hours I was able to get into the app but now it's not letting me Edit: everything is working smoothly again.

4. This has definitely made going to the doctor so much easier; no more having to listen to "elevator music" while waiting to talk to someone on the phone! ๐Ÿ˜๐Ÿ‘It seems like a great site however I can never get it to load any of my information.

5. I think that as a premise it is good, but with many new items, it will need time to work the bugs out.in the app it tells me I need to update.

6. Access, the layout and the rest of the app is user friendly and great.Different functions work randomly, ie: meds, generally only come up late night for me, my chart, sometimes work, at times doesn't so again not reliably.

7. App kicks me off.Since the new update, a lot of information doesn't display correctly (any tables of information).

8. It's so convenient to find out test results, renew medications, schedule appointments, and even have a video online appt.

9. So I press update and it goes to Google play store but there's no update.

10. It constantly shoots back error messages if I try to view prescriptions or results or pretty anything that is personal information uploaded.

11. For those who have problems with the app, maybe your device isn't compatible, but call Spectrum Health tech support and they will walk you through the troubleshooting process.

Steps to Troubleshoot & Fix Corewell Health App Issues

1. Fix Corewell Health App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Corewell Health App: Restarting the app will resolve most errors.
  2. Update the Corewell Health App App. Here is how:
    1. On Android goto PlayStore » Search for "Corewell Health App" » Open Corewell Health App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Corewell Health App » click "UPDATE".
  3. Clear Corewell Health App app cache: Clearing cached data will force your app to retrieve the latest data directly from Corewell Health App servers.
    1. On Android, goto Settings » Apps » Select "Corewell Health App" » click Storage » click "Clear Cache".
  4. Check Corewell Health App app permissions. If any of these permissions required to use your device's features are disenabled, Corewell Health App might not work.
  5. Uninstall and reinstall Corewell Health App. If nothing else has worked, completely uninstall Corewell Health App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Corewell Health App not working


2. Fix Corewell Health App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Corewell Health App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Corewell Health App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Corewell Health App may not be able to connect to the Internet when running in the background.

Reported Issues

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