Contact Electron Cash wallet Customer Service

Why should I report an Issue with Electron Cash wallet for BCH?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jonald Fyookball to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Easily back up your wallet with a mnemonic seed phrase.

2. Control your own private keys.

3. Enjoy high security without downloading the blockchain or running a full node.

1. I gàve it a two star because I received my Satoshi's in it and I cannot transfer it to another account it keeps telling me error Please what's the problem and fixClean and simple wallet app.

2. A great SPV wallet! Probably the best!Amazing wallet! Electron Cash helped me to recover lost BCH funds from an old e.Cash address.

3. Otherwise I'd love to use the app if that kink gets worked out!Excellent Bitcoin Cash Wallet.

4. Functional but the UI needs overhauling.Not used it to transact yet, but have restored an existing wallet using seed words, and all appears fine.Best BCH wallet.

5. The option to show fiat value of choice doesnt seem to work, but I am sure will on an update.I tryed to scan a QR code for a Bitpay invoice and it just wouldn't take for whatever reason.

6. UI is not just bad, it's indecipherable, nobody would want to use this, and all the developers on it could really do a better job at everything.The best Bitcoin Wallet for desktop comes to mobile.

7. But all I wanted was cash shuffle and she wouldn't give it to me, just one cash shuffle, and she wouldn't give it to me! Just a cash shuffle! I'm not crazy.

8. Supports both seed derivation paths, you can import any wallet.

9. My ElectronCash desktop wallet bailed me out.

10. I'd like to report the problem to Electron but that requires signing into Gethub.

11. Reinstall fixed a crashing upon open problem.

1. Fix Electron Cash wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Electron Cash wallet: Restarting the app will resolve most errors.
2. Update the Electron Cash wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Electron Cash wallet" » Open Electron Cash wallet for BCH » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Electron Cash wallet » click "UPDATE".
3. Clear Electron Cash wallet for BCH app cache: Clearing cached data will force your app to retrieve the latest data directly from Electron Cash wallet servers.
   1. On Android, goto Settings » Apps » Select "Electron Cash wallet for BCH" » click Storage » click "Clear Cache".
4. Check Electron Cash wallet app permissions. If any of these permissions required to use your device's features are disenabled, Electron Cash wallet might not work.
5. Uninstall and reinstall Electron Cash wallet. If nothing else has worked, completely uninstall Electron Cash wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Electron Cash wallet not working

2. Fix Electron Cash wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Electron Cash wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Electron Cash wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Electron Cash wallet may not be able to connect to the Internet when running in the background.