Published by Bank Commonwealth, PT

contact Cashflow Chat with our AI-based Cashflow Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Cashflow?



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Why chat with our AI Cashflow Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Cashflow.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Please allow Paste function in Amount text field.I am using Samsung Galaxy S8 + with Android Pie, until now, I can't open this app!! Please fix it! ASAP!!Need option to view transcation history by date range.

2. Sales not well educated when she's offering me to open an account and didn't find the proper problem solving (how to top up e-wallet and other), I feel tricked because she didn't tell the rules for me like minimal amount and so on.

3. Finally updated to support Android 9.The app is very helpful for my financial needs with a lightweight user interface and not confusing the user.Good UI, many features.

4. just shows like it's loading and logging in, but nothing changes.Please update to support Android 9.

5. Last 5 transactions are not enough.I already updated the app, but it still not compatible with Android 9.

6. I like the transaction scheduling /reminder capability thus prefer to use this app rather than the other official commbank app.

7. Please, train your people for this.still does not work on the samsung s10+ .

8. can't login using google, twitter.

Steps to Troubleshoot & Fix Cashflow Issues

1. Fix Cashflow Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cashflow: Restarting the app will resolve most errors.
  2. Update the Cashflow App. Here is how:
    1. On Android goto PlayStore » Search for "Cashflow" » Open Cashflow » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cashflow » click "UPDATE".
  3. Clear Cashflow app cache: Clearing cached data will force your app to retrieve the latest data directly from Cashflow servers.
    1. On Android, goto Settings » Apps » Select "Cashflow" » click Storage » click "Clear Cache".
  4. Check Cashflow app permissions. If any of these permissions required to use your device's features are disenabled, Cashflow might not work.
  5. Uninstall and reinstall Cashflow. If nothing else has worked, completely uninstall Cashflow then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cashflow not working


2. Fix Cashflow Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cashflow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cashflow not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cashflow may not be able to connect to the Internet when running in the background.

Reported Issues

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