Published by Bank Commonwealth, PT

Report an issue with Cashflow.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Cashflow?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bank Commonwealth, PT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Cashflow Customer Insights

1. Please allow Paste function in Amount text field.I am using Samsung Galaxy S8 + with Android Pie, until now, I can't open this app!! Please fix it! ASAP!!Need option to view transcation history by date range.

2. Sales not well educated when she's offering me to open an account and didn't find the proper problem solving (how to top up e-wallet and other), I feel tricked because she didn't tell the rules for me like minimal amount and so on.

3. Finally updated to support Android 9.The app is very helpful for my financial needs with a lightweight user interface and not confusing the user.Good UI, many features.

4. just shows like it's loading and logging in, but nothing changes.Please update to support Android 9.

5. Last 5 transactions are not enough.I already updated the app, but it still not compatible with Android 9.

6. I like the transaction scheduling /reminder capability thus prefer to use this app rather than the other official commbank app.

7. Please, train your people for this.still does not work on the samsung s10+ .

8. can't login using google, twitter.

Steps to Troubleshoot & Fix Cashflow Issues

1. Fix Cashflow Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cashflow: Restarting the app will resolve most errors.
  2. Update the Cashflow App. Here is how:
    1. On Android goto PlayStore » Search for "Cashflow" » Open Cashflow » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cashflow » click "UPDATE".
  3. Clear Cashflow app cache: Clearing cached data will force your app to retrieve the latest data directly from Cashflow servers.
    1. On Android, goto Settings » Apps » Select "Cashflow" » click Storage » click "Clear Cache".
  4. Check Cashflow app permissions. If any of these permissions required to use your device's features are disenabled, Cashflow might not work.
  5. Uninstall and reinstall Cashflow. If nothing else has worked, completely uninstall Cashflow then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cashflow not working


2. Fix Cashflow Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cashflow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cashflow not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cashflow may not be able to connect to the Internet when running in the background.

Reported Issues