Contact Resco Customer Service

Why should I report an Issue with Resco Mobile CRM?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Resco s.r.o. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Resco Mobile CRM works in online and offline mode, which means you will be able to view/create/delete/modify data whenever you need to, even without an Internet connection.

2. Already 65,000+ users utilize the professional version of this solution, ranging from small to midsize companies to large international enterprise corporations with thousands of mobile users.

3. IMPORTANT: With Resco Mobile CRM, log into your MS Dynamics CRM server (On-Premise or Online), Oracle CX, or Salesforce.

4. You can also log into the Resco CRM server that serves as a Standalone CRM Solution or as middleware between your backend and the mobile client.

5. Resco Mobile CRM application allows you to access your CRM data on the go.

6. Fully integrated with your phone or tablet, it offers perks like, photo & signature capturing, phone call tracking, route planning, and barcode scanning.

7. Connect directly to Microsoft Dynamics CRM, Oracle CX, and Salesforce offline/online, or use it to access other CRM and ERP systems.

8. This app boosts the productivity of sales representatives, field service technicians, field agents, managers – all who need mobility while working.

9. Join them, and see how easy it is to find information about your clients, create orders, track phone calls, and more.

10. Without the access to your CRM organization, you will be only able to work with the demo database.

1. When trying to complete a booking if the location is not saved with documentation it won't let you change it without saving under documentation then you have to change the end time again complete thenbooking and then change the end time again.why does the app wants access to my account and be able to delete, share and so forth.

2. It's always syncing, loading or saving and will not allow for anything else to be done to the bookings until it's done.Every time you exit out of a booking the app crashes, if you complete a booking the app cashes, if you exit timecard the app crashes.

3. This app constantly crashes and the time is incorrect making me keep a hand written record and spending more time to attempt corrections.Slow. Extremely slow.

4. Have the same sync info as iPad and shows connecting and never syncs on my phone(S20) and coworker has been having same issues on iPhone as of last week.

5. Stop trying to invent the wheel.Just downloaded the app, how do I delete the demo/dummy info that's preloaded?A good idea behind the ap... I work between 90 to 100 hours a week.

6. Now I can't use the appClunky and clumsy, other apps do a better job without being awkward.too much syncing and syncing issues, an everyday occurrence.It's a bloody nightmare developed by someone with a little knowledge of computers.

7. App is useless as it has never sync'd.Awful! TechAnywhere is far more user friendly.

8. I have denied access.

1. Fix Resco Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Resco: Restarting the app will resolve most errors.
2. Update the Resco App. Here is how:
   1. On Android goto PlayStore » Search for "Resco" » Open Resco Mobile CRM » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Resco » click "UPDATE".
3. Clear Resco Mobile CRM app cache: Clearing cached data will force your app to retrieve the latest data directly from Resco servers.
   1. On Android, goto Settings » Apps » Select "Resco Mobile CRM" » click Storage » click "Clear Cache".
4. Check Resco app permissions. If any of these permissions required to use your device's features are disenabled, Resco might not work.
5. Uninstall and reinstall Resco. If nothing else has worked, completely uninstall Resco then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Resco not working

2. Fix Resco Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Resco be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Resco not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Resco may not be able to connect to the Internet when running in the background.