AppContacter
Contact Exact CRM Customer Service
Published by Exact
Report an issue with Exact CRM.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
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Why should I report an Issue with Exact CRM?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Exact to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Exact CRM Customer Insights
1. **Working after recent update.Getting Connection Error when using Nougat, works on Lollipop.Works like a charm!Love what youre doing.
2. Update: Reinstallimg the app works for a few minutes but eventually stops working again.
3. One suggestion would be to give the ability to add/modify notes on the account and contact.
4. Does not work on Android 9.
5. Keep up the good work.
Steps to Troubleshoot & Fix Exact CRM Issues
1. Fix Exact CRM Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Exact CRM: Restarting the app will resolve most errors.
- Update the Exact CRM App. Here is how:
- On Android goto PlayStore » Search for "Exact CRM" » Open Exact CRM » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Exact CRM » click "UPDATE".
- Clear Exact CRM app cache: Clearing cached data will force your app to retrieve the latest data directly from Exact CRM servers.
- On Android, goto Settings » Apps » Select "Exact CRM" » click Storage » click "Clear Cache".
- Check Exact CRM app permissions. If any of these permissions required to use your device's features are disenabled, Exact CRM might not work.
- Uninstall and reinstall Exact CRM. If nothing else has worked, completely uninstall Exact CRM then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Exact CRM not working
2. Fix Exact CRM Server issues & Internet Connection
- Check network connection: An unstable Internet will make Exact CRM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Exact CRM not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Exact CRM may not be able to connect to the Internet when running in the background.
