Published by BitBay on Dec 14, 2023

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Why should I report an Issue with zondacrypto - crypto exchange?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BitBay to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About zondacrypto - crypto exchange

1. Meet the only cryptocurrency exchange where you can make deposits and withdrawals in PLN. zondacrypto is the largest digital currency exchange in Poland, where you can easily and safely buy, sell, and store Bitcoins and altcoins (ETH, LTC, XRP and many more), as well as FIAT currencies (PLN, USD, etc. .

2. View transaction history, analyze your own investments and exchange digital currencies as you like.

3. The application allows you to buy Bitcoin and other cryptocurrencies for PLN, as well as other traditional currencies, such as EUR or USD.

4. Buy, sell and manage cryptocurrencies and FIAT funds on your account.

5. Download the app and join over a million satisfied users!

zondacrypto Customer Insights

1. If you can't even trust a system to verify your birthdate, then why in the hell would you trust the system with your private information? Uninstalled and will not be back.support not very user friendly but effective... within one week the issue was fixed... lack of communication...app working better... it would be great if it kept the chart drawings and indicators...Doesn't connect anymore - displays connection error message.

2. try flipping the steps, like where is restricted and ask for info if there no restrictionAfter installing the application, giving all my data and importing necessary documents they want QR code when loging but it's not explained how to get it and what for.

3. I find it more intuitive than the BitBay website!they require you to input all your info + verification pics of id + selfie.

4. Turns out, the system can't tell I'm at least 18-years-old with my birth year being 1986.

5. I do not recommend this app, especially since it cannot verify birthdates.

6. Good to check balances, valuations and make transactions.

7. Annoying appBoth site and app crashes when it reaches KYC.

8. I just registered and had a horrible experience already.

9. Slow, expensive exchange.

10. There are better alternatives.Trusted and quick.

11. Get it fixPerfect tool and service.

Steps to Troubleshoot & Fix zondacrypto Issues

1. Fix zondacrypto Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart zondacrypto: Restarting the app will resolve most errors.
  2. Update the zondacrypto App. Here is how:
    1. On Android goto PlayStore » Search for "zondacrypto" » Open zondacrypto - crypto exchange » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for zondacrypto » click "UPDATE".
  3. Clear zondacrypto - crypto exchange app cache: Clearing cached data will force your app to retrieve the latest data directly from zondacrypto servers.
    1. On Android, goto Settings » Apps » Select "zondacrypto - crypto exchange" » click Storage » click "Clear Cache".
  4. Check zondacrypto app permissions. If any of these permissions required to use your device's features are disenabled, zondacrypto might not work.
  5. Uninstall and reinstall zondacrypto. If nothing else has worked, completely uninstall zondacrypto then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing zondacrypto not working


2. Fix zondacrypto Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make zondacrypto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to zondacrypto not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, zondacrypto may not be able to connect to the Internet when running in the background.

Reported Issues