Published by Boost app on Oct 25, 2024

Report an issue with Boost App Malaysia.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Boost App Malaysia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Boost app to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Boost App Malaysia image 1 contact Boost App Malaysia image 2

About Boost App Malaysia

1. Boost your lifestyle with cashless convenience & flexible payments when you dine, shop, travel, pay bills, top up prepaid & more with Boost app.

2. Activate Boost PayFlex in 3 simple steps and enjoy flexible payment terms on bills and at over 1. 6 million DuitNow QR merchants.

3. Just scan & pay using Boost app, so now you can leave your bulky wallet at home! Shopping? Travel expenses? Bill payments?

4. With the BoostUP Loyalty Rewards program, the more you spend, the more Boost Stars you get, and the higher you'll Rank Up!

5. Redeem rewards your way via FlexiRedeem, with your preferred mix of Boost Stars & money in your Boost Wallet.

6. Simplify your daily life with Boost, the only truly homegrown all-in-one fintech app with unstoppable rewards and unbeatable experiences!

7. Settle all your bill payments easily - postpaid, internet, electricity, water, TV, all from the Boost app.

8. With our 3 features – AutoBills, MultiBills, and ViewBills – you can now set auto-recurring payments, pay multiple bills in one go, and view consolidated payment information.

9. When you are low on mobile prepaid credit, top-up in 5 seconds with Boost!

10. Boost has your back with our bite-sized insurance plans!

11. Enjoy whatever you want now and pay later with Boost!

Boost App Malaysia Customer Insights

1. Now I cannot top up anymore, failed everytime after approved transaction, or show me the error 404 page, but money has been deducted! First I thought it's my bank problem and I blamed them but after I tried using other apps like tng it's ok, so I tried boost again and it's the same problem! It's unuseable now I have to uninstall.Good ewallet, but not very stable.

2. it took soooo long to load just for the app crashed multiple times 💀(countless trials, even reinstalling the app, reopening the app, clearing caches, you name it, its still wont let me accessing to my account because it keep on crashingggggggg)Stop pop up ads while user is entering pin code.

3. I was so sure payment was completed until I figured it didn't.This app registered my full name wrongly even if I've registered the details correctly and sent them the required stuff accordingly.

4. When making payments from other apps I was redirected to main page but didn't show confirmation page.

5. Simple feature you can't fix and keep trying to persuade users to topup and let you earn our money's interest.Online banking sucks now especially when top up through CIMB Clicks.

6. What the hell! This is very frustrating!Bad... After 1mth+, worst incident is when app logs me out (4 times already) in midst of payment due to low connection - worst amongst E-wallet.

7. The support is quite disappointing as they tend to leave you hanging for days on end, even if the issue is with the app itself and affects time limited promos.

8. It also does tend to lag quite badly and sometimes the app becomes inaccessible because it 'needs to be updated' even tho that the update isn't an option in the play store.

9. Good... Can pay many bills, Prepaid topup, Many 3rd party services, UnionPay support.

10. When switching back after approving SecureTAC in bank app, it will show white screen and not responsive and always fail with no transaction.

11. Then again even when payments went through it didn't immediately pay the intended orders but instead cancels itself and went into wallet/ reload balance instead.

Steps to Troubleshoot & Fix Boost App Malaysia Issues

1. Fix Boost App Malaysia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Boost App Malaysia: Restarting the app will resolve most errors.
  2. Update the Boost App Malaysia App. Here is how:
    1. On Android goto PlayStore » Search for "Boost App Malaysia" » Open Boost App Malaysia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Boost App Malaysia » click "UPDATE".
  3. Clear Boost App Malaysia app cache: Clearing cached data will force your app to retrieve the latest data directly from Boost App Malaysia servers.
    1. On Android, goto Settings » Apps » Select "Boost App Malaysia" » click Storage » click "Clear Cache".
  4. Check Boost App Malaysia app permissions. If any of these permissions required to use your device's features are disenabled, Boost App Malaysia might not work.
  5. Uninstall and reinstall Boost App Malaysia. If nothing else has worked, completely uninstall Boost App Malaysia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Boost App Malaysia not working


2. Fix Boost App Malaysia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Boost App Malaysia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Boost App Malaysia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Boost App Malaysia may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I dont want use app boost . Pleasa delete my account

    — by Mohd Amirul Iman 2 years ago

  • I dont want use app boost

    — by Mohd Amirul Iman 2 years ago

  • I want delete because I don't use this app

    — by Rohman 2 years ago

  • delate akaun

    — by eryhairi 2 years ago

  • Need to use id for another ewallet

    — by Badrul zaman 3 years ago

  • Mohdadamhakimisalleh@redacted

    — by Adamhakimi 3 years ago

  • Tak ingat password dan otp xbolh hantar

    — by Amirul hanif 3 years ago

  • Nak delete semua ye

    — by Norshadatulakmar binti azmi 3 years ago

  • I want delete my boost ewallet because phone number +60149579128

    — by NUR ZULAIKHA BINTI HASNUL AZNAM 3 years ago

  • I want delete my akaun boost e wallet

    — by Nor azri bin mat saad 3 years ago

  • I want delete account boos

    — by Aliza Ismail27 3 years ago

  • i have to change my IC num

    — by Nurfarahin Binti Mohd Noor 3 years ago

  • Boost

    — by MOHAMMAD SHAHRUL AFIZAL BIN ROSLAN 3 years ago

  • Saya ingin delete account boost

    — by Nur alia maisarah 3 years ago

  • because i just want to delete that account .

    — by ALIA ZAHARAH NASUTION BT ABAS NASUTION 3 years ago

  • I want to delete my acc boost

    — by Saifullah Bin Gani 3 years ago

  • i want to delete my personal information on my ewallet boost apps

    — by norsyakila binti salama 3 years ago

  • CDPR, TO CHANGE N PHONE AND NO. IC

    — by Nick Calvin 3 years ago