Published by REPS on Jan 8, 2024

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Why should I report an Issue with Pedometer - Step Counter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of REPS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pedometer - Step Counter

1. It also tracks your activity, distance, and duration of your walks. keep your Android phone with you when you are walking and get motivated!

2. Step Counter - Pedometer is a tiny app that counts your number of daily steps and calories burned.

3. Our step counter & steps tracker is the most accurate one you can find and is very easy on your battery.

4. It's not only a walking app & walking tracker but also a walk planner.

5. Please enter the information required in the pedometer app setting to estimate better the distance and calories burnt per day.

6. If you are looking for an activity tracker app try this simple pedometer app.

7. The best pedometer app to motivate gets fit and healthy by showing you accurate numbers.

8. The best walking app & walking tracker ever!

9. Try this walk planner, get in better shape, and keep fit with the walk planner.

Pedometer Customer Insights

1. Instead of showing the steps I made, it stated "keep on walking." Thinking it was a glitch I uninstall it, left it a few hours and then installed it again, but within 2 days it did the same again.

2. The only thing that I question is when the step counter stops moving, is it still counting the steps? Other than that, it fits my needs.

3. I find it counts all of my steps as I stopped using my previous app as it didn't seem to count all steps and none coming up to midnight.

4. I find it a great help.Great app but a small amount of times it was not counting the steps.

5. Take note, adjust sensitivity when on a bus etc as it might actually count steps when your not walking because of bumpy bus.

6. In the settings one can change things like step length, weight, step goal and metric/imperial.

7. Ditched!This app is designed to capture your walking or running exercise data and show it in a convenient way to encourage you to keep exercising.

8. It is clear and concise and filled with the information I need and nothing else, which is great.Have had this app for about a month as a try-out and find that it does quite well.

9. The app turns itself off so if you aren't paying attention you may lose step counts until you turn phone off and on.

10. The only criticisms are that when I pause the app, it sometimes continues to record steps anyway and when I up the daily goal, it reverts back to a lower number.

11. Instead of 3-4 days a week the app stops counting, it is now once every two weeks.

Steps to Troubleshoot & Fix Pedometer Issues

1. Fix Pedometer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pedometer: Restarting the app will resolve most errors.
  2. Update the Pedometer App. Here is how:
    1. On Android goto PlayStore » Search for "Pedometer" » Open Pedometer - Step Counter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pedometer » click "UPDATE".
  3. Clear Pedometer - Step Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from Pedometer servers.
    1. On Android, goto Settings » Apps » Select "Pedometer - Step Counter" » click Storage » click "Clear Cache".
  4. Check Pedometer app permissions. If any of these permissions required to use your device's features are disenabled, Pedometer might not work.
  5. Uninstall and reinstall Pedometer. If nothing else has worked, completely uninstall Pedometer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pedometer not working


2. Fix Pedometer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pedometer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pedometer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pedometer may not be able to connect to the Internet when running in the background.

Reported Issues

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