Contact Heart Rate Monitor Customer Service

Why should I report an Issue with Heart Rate Monitor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of REPS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Overall it seems good for getting resting heart rate, but thats about it.When I start a measurement, as the ads load (which takes a few seconds) the graph is all over the place.

2. Overall it seems good for getting resting heart rate, but thats about it.When I start a measurement, as the ads load (which takes a few seconds) the graph is all over the place.

3. It's still the best heart rate app I have found.I was looking for a simple yet accurate way to do a check of my pulse after starting a new heart medicine.

4. It's still the best heart rate app I have found.I was looking for a simple yet accurate way to do a check of my pulse after starting a new heart medicine.

5. When trying to measure my heart rate during a workout or when I'm half asleep, this extra step is very irkspme.1. Very difficult to find the right position for a finger.

6. When trying to measure my heart rate during a workout or when I'm half asleep, this extra step is very irkspme.1. Very difficult to find the right position for a finger.

7. It's not always accurate, and sometimes I'll get wildly different results from consecutive readings, but I think that's too be expected (a smartphone is not designed as a heart rate moitor).

8. It's not always accurate, and sometimes I'll get wildly different results from consecutive readings, but I think that's too be expected (a smartphone is not designed as a heart rate moitor).

9. It also jumps from like 57 to 130.From what I've experienced with this heart rate monitor, it's a great app! Does exactly what it's supposed to do.

10. I use this to test for AFib so you can imagine how alarming it is when I do the first run and it shows my pulse rate to be well over a hundred, when in reality it's more like 80.

11. The app seems to have a ton of trouble getting my heart rate when it is elevated from activity, like running.

1. Fix Heart Rate Monitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Heart Rate Monitor: Restarting the app will resolve most errors.
2. Update the Heart Rate Monitor App. Here is how:
   1. On Android goto PlayStore » Search for "Heart Rate Monitor" » Open Heart Rate Monitor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heart Rate Monitor » click "UPDATE".
3. Clear Heart Rate Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from Heart Rate Monitor servers.
   1. On Android, goto Settings » Apps » Select "Heart Rate Monitor" » click Storage » click "Clear Cache".
4. Check Heart Rate Monitor app permissions. If any of these permissions required to use your device's features are disenabled, Heart Rate Monitor might not work.
5. Uninstall and reinstall Heart Rate Monitor. If nothing else has worked, completely uninstall Heart Rate Monitor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Heart Rate Monitor not working

2. Fix Heart Rate Monitor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Heart Rate Monitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Heart Rate Monitor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Heart Rate Monitor may not be able to connect to the Internet when running in the background.