Contact The Rich Customer Service

Why should I report an Issue with The Rich - Investment partner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TheRich.io to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From Warren Buffett's investment stocks to the master's monthly dividend portfolio of $1000, check out The Rich and manage your assets right now.

2. Currently, it supports the linkage of more than 20 securities firms, including Kiwoom, Samsung, Mirae Asset, Korea Investment & Securities, Namu, KB and Robin Hood, Charles schwab, Fidelity Securities.

3. Experience more effective portfolio management by linking your assets to securities firms!

4. Share your portfolio to exchange opinions and broaden your perspective on investment!

5. If youI had run your portfolio five years ago, how much would it be now? Aren't you curious? Right now, The Rich!

6. You can check the results of backtesting comparing your portfolio to the S&P 500 market index with just one button click in your portfolio.

7. The Rich provides up-to-date information on visualized portfolios and dividend stocks.

8. The Dutch community respects each other and aims for a healthy investment culture.

9. Use the backtesting engine provided by The Rich to make sure to simulate with past data before investing.

10. If you find any wrong data or errors while using it, please contact the customer center!

11. Are you using a securities firm unsupported or overseas? Don’t you worry!

1. I feel a bit snookered by all the rave reviews.Terrible app, no way to simply use the app without giving up Facebook info or Google info! Why does it require you to login with your Facebook or Google account? Do not trust this app.How the hell you edit an asset if you made a mistake? Cant figure it out for the life of mine! I click on the asset...no options to edit the numbers of stocks etc... also it would be helpful if you can have different currencies than USD...app does not update on the dividend calendar.

2. As there are no transactions recorded, it overestimates the actual dividends per year or doesn't take into account dividend changes in prior periods.

3. Another thing is that the percentages, when it's above zero percent (so positive percentage) it appears in red while the negative appear green.I really like the UI and the function of the app but a little improvement could be the color scheme of the profit/loss arrows.

4. EDIT: Ever since recent update in Jan 2023, the portfolio prices update very slowlyA FANTASTIC APP! has a nice modern interface for portfolio and dividend tracking.

5. I click on the set tax option, then custom, then an empty square appears where it says "0 - 100" but doesn't allow me to input a number.

6. It has some UI problems, such as, issues with indicadors down/up, weird loadings when you add a new asset, etc.Good but today it keep crashing, cannot even start it up.

7. Only thing I would like to change is have color coded numbers for profits and losses (green, red.. etc).

8. But it's "free." So they are using your data and connecting it to your Apple or Google account.

9. Perhaps make the number pad default entry for both price and qty.It's useful for tracking dividends, but not much else.

10. It is now May 1, 2023 and my dividends for today did not show up on the AppOverall is a good app to have a record of your investment and dividends.

11. Can you guys change it where colors reflects the accurate representation of a stock's performance.

1. Fix The Rich Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Rich: Restarting the app will resolve most errors.
2. Update the The Rich App. Here is how:
   1. On Android goto PlayStore » Search for "The Rich" » Open The Rich - Investment partner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Rich » click "UPDATE".
3. Clear The Rich - Investment partner app cache: Clearing cached data will force your app to retrieve the latest data directly from The Rich servers.
   1. On Android, goto Settings » Apps » Select "The Rich - Investment partner" » click Storage » click "Clear Cache".
4. Check The Rich app permissions. If any of these permissions required to use your device's features are disenabled, The Rich might not work.
5. Uninstall and reinstall The Rich. If nothing else has worked, completely uninstall The Rich then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Rich not working

2. Fix The Rich Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Rich be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Rich not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Rich may not be able to connect to the Internet when running in the background.