Contact Dora Customer Service

Why should I report an Issue with Dora – Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dora Financial LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our mobile app turns every debit card swipe into a donation to Sharing Hope, helping make a difference in children’s lives just by using your card, at no cost to you! • Open an account with a passport, consular ID, ITIN or SSN. • Receive & send money to anyone with a U. S. • Early payday! *Service fees may apply.

2. The Dora mobile banking app is packed full of free features to help you manage your money along with the tools to help you grow your financial future.

3. Terms and conditions apply. **Early pay direct deposit is a benefit provided by USALLIANCE Financial and is not guaranteed; early deposit may be up to two days early of your actual payment settlement day but is contingent upon the receipt and successful processing of the deposit from your payor/employer.

4. The Dora Visa® Debit Card is issued by USALLIANCE Financial pursuant to a license from Visa U. S. A. Inc. and may be used everywhere Visa debit and credit cards are accepted.

5. Banking services are provided by USALLIANCE Federal Credit Union d/b/a USALLIANCE Financial. Member NCUA.

6. Dora is a bilingual mobile banking app with no credit check, monthly fees or minimum balance.

7. The Dora app offers a free checking account built for everyone in a bilingual (Spanish and English) mobile banking experience.

8. VanillaDirect Pay is provided by InComm Financial Services, Inc. (NMLS# 912772), which is licensed as a Money Transmitter by the New York State Department of Financial Services.

9. USALLIANCE Financial does not have control over when your funds are received from or sent by your payor/employer.

10. Dora Financial is a marketing company, not a bank.

11. Manage your account, set up automatic bill payments and deposit checks all from your phone.

1. My boyfriend and I both signed up for this and we're both denied, reason being said that they couldn't verify our identity!! We aren't aliens! Our socials should verify us! If that's not good enough then they should ask for identification! Couldn't even experience this app to rate it!I love the digital debit card feature on this app - it's been a life saver when I misplaced my card but still needed access to my funds!Great App, It's quick and easy to check my balance while I'm shopping.

2. At least I know they check into who uses the app! Highly recommended! My whole family uses this now.The app feels intuitive and makes it easy to track my spending and manage my card.

3. Love getting paid two days early, too.The account opening process was very quick.

4. I love how quickly the app opens and the layout is very functional.Love this app! I switched from a national bank to Dora since there are no fees! And I get paid 2 days early.

5. Had my account up and running in no time.I loved the fact there was no credit check and the option of direct deposit with 2 day early pay.

6. It's allows you to get paid up to two days early too!My favorite mobile banking app.

7. It allows for easy mobile deposit for checks.

8. They do ask for some additional identity verification.. but thats a good thing.

9. Customer Service was awesome (Thanks Jeff Medeiros).

10. Never had a problem with transferring funds in my account.

11. It's the best.Easy Banking.

1. Fix Dora Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dora: Restarting the app will resolve most errors.
2. Update the Dora App. Here is how:
   1. On Android goto PlayStore » Search for "Dora" » Open Dora – Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dora » click "UPDATE".
3. Clear Dora – Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Dora servers.
   1. On Android, goto Settings » Apps » Select "Dora – Mobile Banking" » click Storage » click "Clear Cache".
4. Check Dora app permissions. If any of these permissions required to use your device's features are disenabled, Dora might not work.
5. Uninstall and reinstall Dora. If nothing else has worked, completely uninstall Dora then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dora not working

2. Fix Dora Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dora be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dora not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dora may not be able to connect to the Internet when running in the background.