Contact AppLock Customer Service

Why should I report an Issue with AppLock - Lock Apps?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Phone Clean Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Result-- I did the factory reset, reinstalled the AppLock, remembered my pattern, the App works greatSeemed good at first, but the ads and add-on apps are overwhelming.

2. I wouldn't get it if you don't want to be reminded every ten seconds that there are notifications in the app and for the app.It is easy to use, you choose which apps you want locked & it is exactly what I wanted.

3. The app is great at covering locked apps with a lock screen.

4. Fails to even show up when you open one of the apps on the lock list.

5. It can block notifications from websites and apps on your phone.

6. Of coarse, I locked certain apps so not just anyone can access them.

7. Plus, i used its HIDE APP feature code which worked twice but then nonworking thereafter and couldn't open this app so had to go to settings and uninstall.

8. With AppLock working, a user can still enter settings from the notification bar, go to the application settings, then uninstall AppLock.

9. I tested to see if those apps were locked.

10. After several attempts at trying to find "if you forgot your pattern" or anything indicating an alternative, both techs came to the same conclusion...Factory Reset.

11. Fix?Liked the app, but half the time was compromised and my apps were regularly unsecured.

1. Fix AppLock Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AppLock: Restarting the app will resolve most errors.
2. Update the AppLock App. Here is how:
   1. On Android goto PlayStore » Search for "AppLock" » Open AppLock - Lock Apps » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AppLock » click "UPDATE".
3. Clear AppLock - Lock Apps app cache: Clearing cached data will force your app to retrieve the latest data directly from AppLock servers.
   1. On Android, goto Settings » Apps » Select "AppLock - Lock Apps" » click Storage » click "Clear Cache".
4. Check AppLock app permissions. If any of these permissions required to use your device's features are disenabled, AppLock might not work.
5. Uninstall and reinstall AppLock. If nothing else has worked, completely uninstall AppLock then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AppLock not working

2. Fix AppLock Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AppLock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AppLock not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AppLock may not be able to connect to the Internet when running in the background.