Published by MobilDev

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Why should I report an Issue with Encrypt File Free?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MobilDev to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Encrypt File Free

1. Manual: You must enter a password to encrypt / decrypt each file. - The encrypted files are saved in the same folder as the source file after encryption, except when the files are encrypted in the 'Decrypted' folder. - The encrypted files in the 'Decrypted' folder are saved directly in the 'Encrypted' folder. - The decrypted files in the 'Encrypted' folder are saved directly in the 'Decrypted' folder. - You can change the settings of the application from the 'Options' menu.

2. This app can encrypt and lock all file types such as private photos and videos, confidential office documents (Word, Excel, PowerPoint, etc) and any other files for they can not be opened or viewed by others.

3. Encrypt File Free can encrypt and protect photos, videos, audios, pictures, doc, ppt, xls, pdf and other files using a password.

4. Automatic: Use master password to encrypt / decrypt the files.

5. The encrypted file can only be opened with the correct password.

6. Encrypt your files and not just hide them.

7. This solution is better and safer than simply hiding files.

8. The available languages are English, French and Spanish.

Encrypt File Free Customer Insights

1. Its good that these developers create surpluses of applications, but what's statistically been proven over and over is they forget that the industry they work and talk in, have very little meaning and comprehension for the everyday person who knows little about tricks, secrets, workarounds, bypasses etc... I've worked in this industry 30 years and have had zero success in its function, its resources so... Reviews are unfortunately reflective of overall planning, dumbing things down and making sure they actually work...Uh google, that also applies to your "Play Protect" side show...Loved the App until all files disappeared.

2. Just when I needed Files on vacation!!The app delete files due to some bug i think..it does not deliver what it promisesBest and simplest file encrypting app.

3. I tried encrypting a folder twice and it just took me to this Play Store page.

4. Useless, worthless.Its not typical to offer apps that are incomplete, rather lacking instructions on use in detail.

5. Files still in my phone, just Encrypt can't view them.

6. I tap open, it asks me to type in my pw again, try to encrypt again, same thing happens.

7. Has no functionality whatsoever since it can't even do what it was made for.

8. Does absolutely nothing.

9. Rinse and repeat as they say.

10. Uninstalled.

11. 0 stars if I could.

Steps to Troubleshoot & Fix Encrypt File Free Issues

1. Fix Encrypt File Free Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Encrypt File Free: Restarting the app will resolve most errors.
  2. Update the Encrypt File Free App. Here is how:
    1. On Android goto PlayStore » Search for "Encrypt File Free" » Open Encrypt File Free » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Encrypt File Free » click "UPDATE".
  3. Clear Encrypt File Free app cache: Clearing cached data will force your app to retrieve the latest data directly from Encrypt File Free servers.
    1. On Android, goto Settings » Apps » Select "Encrypt File Free" » click Storage » click "Clear Cache".
  4. Check Encrypt File Free app permissions. If any of these permissions required to use your device's features are disenabled, Encrypt File Free might not work.
  5. Uninstall and reinstall Encrypt File Free. If nothing else has worked, completely uninstall Encrypt File Free then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Encrypt File Free not working


2. Fix Encrypt File Free Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Encrypt File Free be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Encrypt File Free not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Encrypt File Free may not be able to connect to the Internet when running in the background.

Reported Issues