Contact Files Manager Customer Service

Why should I report an Issue with Files Manager - File Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobile Clean System Lab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm getting rid of this junk now and finding a better app to manage my documents and pictures.Horrible. Ignoring the fact that it wont actually let me delete files (practically the whole reason i downloaded it), it makes you watch an ad every 20 seconds or so, and if you want to skip it, you'll "lose your reward", which is essentially just booting you out of the folder you're in, and back to storage, which is just annoying.

2. second it is impossible to manage files and delete them when you need more space in your phone.

3. I've used this for a couple of years now (sparingly as I despise those freaking ads!), but tonight, I added extensions to a couple of dozen files.

4. third it is difficult to manipulate files once they are stored in this black hole.

5. If you're willing to tolerate such bugs, removing the ads subscribes you for a dollar a week (in 2022 maybe more by the time you read this).

6. At least they're backed up on the computer!This app takes 30 seconds to start (what is it doing?) and then it repeatedly redraws the screen.

7. Much better.first of all it's impossible to find files.

8. The other reviews describe multiple other problems but I uninstalled before suffering those myself.

9. I got this app because I needed to be able to manipulate extensions, and MyFiles won't let you do that.

10. less of a file manager and more of a way to take up space in my Limited drive.

11. It's like a high-schooler's first attempt at programming an app.

1. Fix Files Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Files Manager: Restarting the app will resolve most errors.
2. Update the Files Manager App. Here is how:
   1. On Android goto PlayStore » Search for "Files Manager" » Open Files Manager - File Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Files Manager » click "UPDATE".
3. Clear Files Manager - File Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Files Manager servers.
   1. On Android, goto Settings » Apps » Select "Files Manager - File Browser" » click Storage » click "Clear Cache".
4. Check Files Manager app permissions. If any of these permissions required to use your device's features are disenabled, Files Manager might not work.
5. Uninstall and reinstall Files Manager. If nothing else has worked, completely uninstall Files Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Files Manager not working

2. Fix Files Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Files Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Files Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Files Manager may not be able to connect to the Internet when running in the background.