Contact Big File Cleaner Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Also the segregation of types of file tab is great.Thank U.This app is so good..i was unable to find some big files like videos but in this app i can see clear and its easy to delete... And i want to delete some folders like pubg extra..BEST APP TO CLEAN LARGE FILES!! The app is small (2.4mb) and doesn't occupy much space! The UI is very good according to me and has all the features that i want! Keep it up👍🏻❤️It's exact app which i want, Super app which is Completly useful Accurate,easy to use,simple,all things at one place,perfect and If it's available for windows than i definately use this for my laptop too..... I'm Very satisfiedDoes its job perfectly .....i want you to add a feature that can determine the big apps that are installed on the device with their storage consumption as well.I would like a way to sort by storage media.

2. At first I thought that this wouldn't work, but after trying it, it almost made me wanna cry tears of joy tbh haha🤣 it greatly helped in deleted very huge files that I couldn't delete or didn't even notice, cause of that my phone easily gets into full storage.

3. Not being a racist.This application is useful because this application finds theal big files present in the phone and we can delete it easily.

4. Most recommended.U get a clear cut image of which file or video consuming your space.

5. I'm only interested in managing files that are on my phones internal storage.

6. But since they are from china, i find it difficult to trust them with our data before confirming that they have a solid privacy policy.

7. Definitely recommend this app for all those who want to get space in their smartphones.

8. Able to see large file with single tab and it shows the directory of the file.

9. But with this app it really helped, I highly recommend it.Only thing i am concerned is that the app developer's are from China.

10. This app is really good in terms of usage and convience.

11. Moreover the interface is also good and user friendly.

1. Fix Big File Cleaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Big File Cleaner: Restarting the app will resolve most errors.
2. Update the Big File Cleaner App. Here is how:
   1. On Android goto PlayStore » Search for "Big File Cleaner" » Open Big File Cleaner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Big File Cleaner » click "UPDATE".
3. Clear Big File Cleaner app cache: Clearing cached data will force your app to retrieve the latest data directly from Big File Cleaner servers.
   1. On Android, goto Settings » Apps » Select "Big File Cleaner" » click Storage » click "Clear Cache".
4. Check Big File Cleaner app permissions. If any of these permissions required to use your device's features are disenabled, Big File Cleaner might not work.
5. Uninstall and reinstall Big File Cleaner. If nothing else has worked, completely uninstall Big File Cleaner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Big File Cleaner not working

2. Fix Big File Cleaner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Big File Cleaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Big File Cleaner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Big File Cleaner may not be able to connect to the Internet when running in the background.