Published by Apollo Tech USA Inc.

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Momentum Smart Thermostat Customer Insights

1. Original White Rodgers thermostat sitting next to it still indicates the current correct temp (10-12 degrees higher).

2. NEST is the best smart thermostat....always works like it should.This was an absolute horrible smart thermostat, I returned it within a few days.

3. Additionally, the unit forgets the schedule every time the power goes out.. Now, this weekend, remote access to the house no longer works from any device.

4. The concept was simple: A basic thermostat, allowing remote access to the home environment without oversight from the NSA, CIA or the Google overlords.

5. Awful awful product, thanks for wasting my money.thermostat works.

6. Won't be buying momentum brand again.The thermostat has a tough time connecting and staying connected, but this is about the app.

7. My thermostat is one of the faulty ones that loses 15 degrees every time the fan comes on.

8. Will be returning and sticking with Honeywell if no response soon.Don't ever buy this! Screen burnt out in less than a week! Try to set the temp in the app and it won't hold anymore.

9. Pros It functions as a thermostat and turns the unit on and off.

10. I got this thing at like 70% discount so I guess it works for the most part but the fact that it almost never displays the temp correctly even After calibration 50 times is a huge bummer.

11. The thermostat works but this app is just not cutting it.

Steps to Troubleshoot & Fix Momentum Smart Thermostat Issues

1. Fix Momentum Smart Thermostat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Momentum Smart Thermostat: Restarting the app will resolve most errors.
  2. Update the Momentum Smart Thermostat App. Here is how:
    1. On Android goto PlayStore » Search for "Momentum Smart Thermostat" » Open Momentum Smart Thermostat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Momentum Smart Thermostat » click "UPDATE".
  3. Clear Momentum Smart Thermostat app cache: Clearing cached data will force your app to retrieve the latest data directly from Momentum Smart Thermostat servers.
    1. On Android, goto Settings » Apps » Select "Momentum Smart Thermostat" » click Storage » click "Clear Cache".
  4. Check Momentum Smart Thermostat app permissions. If any of these permissions required to use your device's features are disenabled, Momentum Smart Thermostat might not work.
  5. Uninstall and reinstall Momentum Smart Thermostat. If nothing else has worked, completely uninstall Momentum Smart Thermostat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Momentum Smart Thermostat not working


2. Fix Momentum Smart Thermostat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Momentum Smart Thermostat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Momentum Smart Thermostat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Momentum Smart Thermostat may not be able to connect to the Internet when running in the background.

Reported Issues