Contact Momentum Camera Customer Service

Why should I report an Issue with Momentum Camera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apollo Tech USA Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Looking into replacing my cameras inside my home asap!I got changed my wifi name & password, ever since, the app doesn't allow me to connect the camera.

2. Wifi goes out, and you have a backup..My camera worked fine until I changed the password to my router and now it refuses to connect to the camera.

3. it's a cheap monthly subscription, but I'm not paying $5 to get nothing!I have the hardest time understanding you idiots that make disfunctional apps! You cant use a split screen, and you cant go back to the screen, so how would you like me to enter that varification code? Which again in itself is not needed for security or any other excuse.

4. I'm In the Country only my wifi sattelite is avalable.I have 4 camera's 2 quit working after a month, they cannot find wifi.

5. the camera oftentimes flips from color to Black and white constantly and in color is hard to view sometimes...this is why I gave it 3 stars.I bought 12 of the Momentum Cameras.

6. I also downloaded and installed the App on other cellphones... and it still gives me the same "Loading failed" screen.This app is HORRIBLE!!!! It constantly glitches, freezes, takes a really long time to load and when communicating through it, your voice goes in and out.

7. I bought this camera to watch my front porch and when something was stolen off my front porch the camera was unexplanably offline.

8. You can use this in conjunction with a wifi monitoring camera like this.

9. This will fix many other problems as well...🤗Ok, this is a crappy camera.

10. The other 2 have to be reconnected to the wifi several times a when they work they are great.

11. Your device should then work with the camera.

1. Fix Momentum Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Momentum Camera: Restarting the app will resolve most errors.
2. Update the Momentum Camera App. Here is how:
   1. On Android goto PlayStore » Search for "Momentum Camera" » Open Momentum Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Momentum Camera » click "UPDATE".
3. Clear Momentum Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Momentum Camera servers.
   1. On Android, goto Settings » Apps » Select "Momentum Camera" » click Storage » click "Clear Cache".
4. Check Momentum Camera app permissions. If any of these permissions required to use your device's features are disenabled, Momentum Camera might not work.
5. Uninstall and reinstall Momentum Camera. If nothing else has worked, completely uninstall Momentum Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Momentum Camera not working

2. Fix Momentum Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Momentum Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Momentum Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Momentum Camera may not be able to connect to the Internet when running in the background.