Published by Magicfit Limited on Nov 8, 2024

Report an issue with Intermittent Fasting.
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Why should I report an Issue with Intermittent Fasting: FastEasy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Magicfit Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Intermittent Fasting: FastEasy image 1 contact Intermittent Fasting: FastEasy image 2

Intermittent Fasting Customer Insights

1. Personally I think if they were to add a calorie counter and fitness tracker(Like the ones where you enter what workout you do, for how long, and it tells you how much calories you lose.) Would be a game changer.Not telling a person the recipes are ALL based on a vegetarian diet is very deceiving.

2. You can dig around to find the list record, which is a pain, but it's accurate... unless you accidentally save a wrong fasting time, which you can't delete.

3. Customer service states their subscription is there prior to payment confirmation, however, when trying to locate to cancel...did not even register.

4. And the stories are generally useful and positive reinforcement for the overall effort.I downloaded this app thinking that it would help on my fasting journey, I spent $29 for the three-month plan.

5. I will check to be sure.Do NOT download! I tried to cancel the subscription prior to the trial ending and did not show that I even had a subscription.

6. I wish I knew this before, I would have downloaded a free timer and not wasted my money on FastEasy app.I like the app and the reminders it offers.

7. Also, I hate having a constant icon in my phone tray, and two icons when fasting!I've been on this only two days so I'm getting to know it.

8. Full disclosure: I had actually learned some information @ intermittent fasting (IF) and started on my own effort about 4 weeks before I learned about fasteasy.

9. should be a way to select the recipe directly from the suggested menu page.Edited from 3/6/23: This is a super simple app with a nice interface.

10. (I've used it for a month.) The record of fasting times is often wrong on the chart, and the chart only goes back a week.

11. Getting a refund is challenging so be sure you'll use it before diving in with $ Overall this app has grown on me over the month and is affordable but should be free given its limitations.Overall, I like the app.

Steps to Troubleshoot & Fix Intermittent Fasting Issues

1. Fix Intermittent Fasting Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Intermittent Fasting: Restarting the app will resolve most errors.
  2. Update the Intermittent Fasting App. Here is how:
    1. On Android goto PlayStore » Search for "Intermittent Fasting" » Open Intermittent Fasting: FastEasy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intermittent Fasting » click "UPDATE".
  3. Clear Intermittent Fasting: FastEasy app cache: Clearing cached data will force your app to retrieve the latest data directly from Intermittent Fasting servers.
    1. On Android, goto Settings » Apps » Select "Intermittent Fasting: FastEasy" » click Storage » click "Clear Cache".
  4. Check Intermittent Fasting app permissions. If any of these permissions required to use your device's features are disenabled, Intermittent Fasting might not work.
  5. Uninstall and reinstall Intermittent Fasting. If nothing else has worked, completely uninstall Intermittent Fasting then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Intermittent Fasting not working


2. Fix Intermittent Fasting Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Intermittent Fasting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Intermittent Fasting not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Intermittent Fasting may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Could you please cancel my subscription.

    — by Stephen scanlon 2 years ago

  • Please cancel my subscription and no longer bill me on the renewal date in October 2022!

    — by Tracy 2 years ago

  • I want to cancel immediately my subscription and be refunded, I am not satisfied at all with your service.

    — by Abdelkader ALLAM 2 years ago

  • I was charged $6.99 for something that I didn’t order

    — by Antwan Brown 2 years ago

  • Cancel my subscription. You are trying to take payment and I deleted the app so unable to cancel in the app! Please cancel asap

    — by Donna-Marie Dobbin 2 years ago

  • I would like a refund I have put weight on since starting and my doctor told me to stop

    — by Kim A Duffy 2 years ago

  • Please cancel my subscription immediately, I didn't want to enroll.

    — by Kelly Williams 2 years ago

  • COULD I PLEASE CANCEL MY SUBSCRIPTION

    — by sanda bosson 2 years ago

  • Please cancel my subscription immediately.
    Many thanks,
    David

    — by David Campbell 2 years ago

  • not the correct subscription plan

    — by carol 2 years ago

  • Please cancel my subscription. I just purchased it today

    — by Faith Folarin 2 years ago

  • Please cancel my subscription.

    — by Rachel Cox 2 years ago

  • Can you please cancel my subscription, I`m not going to be able to continue this right now, because of health issues

    — by karin sjögren 2 years ago

  • Cancel my subscription and refund my money. App didn't work for me.

    — by Ana Carol abrego 2 years ago

  • Quiero cancelar suscripción desde hace un mes y no me lo facilitan en ningun lado

    — by Alejandra 2 years ago

  • Cancel my FastEasy app subscription.
    Thank you.

    — by Edidiong Obot 2 years ago

  • This program is not working for me please cancel my subscription. I am unable to do so in the app. Thanks Kristy Bowermaster

    — by Kristy N Bowermaster 2 years ago

  • I am not subscribed and I was still charged 29.84 usd which is 44.46 aud. Not happy for that you’re not in my subscriptions so You should not have take any of my money, what a scam I’m cancelling my card before this happens again.

    — by Jessica 2 years ago

  • Please cancel my subscription as of today 09/08/22

    — by John Steinbruck 2 years ago

  • I need a refund from the money you took out of my account this month. I canceled my subscription back in July and am getting charged still.

    — by Brianna streeter 2 years ago

  • Please cancel my subscription I beg you

    — by Nicholas 2 years ago

  • Plese

    — by Nicholas 2 years ago

  • Please cancel my account and subscription

    — by Scott Thompson 2 years ago

  • I wanted to cancel my subscription please I want to save my money for a car

    — by Nicholas 2 years ago

  • Please cancel my account and prescription

    — by Scott Thompson 2 years ago

  • Please cancel my subscription

    — by VASILEIOS SYRIOPOULOS 2 years ago

  • I world like to cancel my subscription and get a refund i don't like the way this app works is not helpful for what I'm looking for

    — by Susan Fritzalmoore 2 years ago

  • I world like to cancel my subscription and get a refund i don't like the way this app works is not helpful for what I'm looking for

    — by Susan Fritzalmoore 2 years ago

  • Ho pagato l'abbonamento mensile ma non so come fare ad avere la dieta e quantaltro

    — by Mario 2 years ago

  • Cancellation payment $19.99 [one month ] I paid last night $19.99 for a plan that I did not get ... the info suppose was sent to my email .... I already contact PayPal

    Invoice 154386160
    Actitech Limited
    21N145787G269915B

    — by Maureen 2 years ago

  • I need cancel my subscription

    — by Akemi Guerra Higaonna 2 years ago

  • I need a full refund for the money you deducted to my gcash tru google i don't subscribe to you but you deducted to my gcash without my permission or knowing without otp to verify me first before subscribing on your account . Thankyou

    — by Jeffrey 2 years ago

  • I need a full refund for the money you deducted to my gcash tru google i don't subscribe to you but you deducted to my gcash without my permission or knowing without otp to verify me first before subscribing on your account . Thankyou

    — by Jeffrey 2 years ago

  • Please cancel my Fast Easy subscription

    — by Buffy Wasson 2 years ago

  • Please cancel my subscription, I am unable to continue with this. Thank you

    — by Andrew N Patton 2 years ago

  • CANCEL SUNSCRIPTION

    — by mark t williams 2 years ago

  • Please cancel my subscription at the end of this month, no extending it into next month. My app no longer works.

    — by David Newman 2 years ago

  • I wish to cancel the Fasteasy subscription that I just purchased yesterday, 8/24/22.
    After reviewing the App information and thinking further, I don't want this App. Thanks for cancelling.

    — by Debbie Rowe 2 years ago

  • cancel subscription

    — by Nissa Ali 2 years ago

  • Please cancel my subscription.
    Order ID R24GF37MVYW7M5

    — by Peggy Murray 2 years ago

  • Please cancel subscription for Fasteasy today Thanks Edie Jaggars

    — by Edie Jaggars 2 years ago

  • I need to cancel my subscription under the 30 days money back

    — by jen 2 years ago

  • The app never downloaded to my phone or tablet. Did not give me an opportunity once I paid

    — by Maureen McLaughlin 2 years ago

  • Bonjour,

    Je demande la résiliation de cette abonnement qui a été téléchargé malencontreusement. J'en en ai pas l utilité

    — by Eleanor Agyemang 2 years ago

  • CANCEL MY SUBSCIPTION IMMEDIATLY. I HAVE ALREADY CONTACTED MY CREDIT CARD COMPANY TO CANCEL ANY PAYMENTS TO FASTEASY.

    — by Debbie Rothrock 2 years ago

  • Please cancel

    — by Traci Stevenson 2 years ago

  • I want to cancel my fast easy subscription

    — by Deborah Corner 2 years ago

  • I would delete my inscription on FastEasy

    — by Alessia Celliti 2 years ago

  • Please

    — by Sheila007 2 years ago

  • I request the cancellation of my subscription to FastEasy immediately today August 14, 2022

    — by Eleni Gallagher 2 years ago

  • Please cancel my membership, I didn’t intend to sign up for recurring monthly charges

    — by Joyce Reto 2 years ago

  • I want to cancel my subscription, I don’t use the app anymore. And I can’t find the subscription on my app settings but I’m still getting charged.

    — by Ari 2 years ago

  • I signed up off of the instagram site, and paid through pay pal. Then when logging into the app it did not recognize my credentials and said I was not signed up.

    — by Maria 2 years ago

  • I want to cancel my fasteasy subscription.
    I got a free trial and then 50US was taken from my bank account.
    I am very frustrated and there is no easy way to cancel I can get rid of the app but will still be charged.
    Please cancel ASAP or will take this further to the fraud office
    Paula Jackson

    — by Paula Jackson Jackson 2 years ago

  • Hi,
    Please cancel my subscription

    — by Terry Santucci 2 years ago

  • I have paid thru PayPal but not received my order Laura rossi

    — by Laura rossi 2 years ago

  • I would like to cancel my subscription to Fast Easy due to poor health reasons.
    I am sorry to have to do this but I must.

    — by David J. Martin 2 years ago

  • I can't afford this subscription.

    — by Rosetta F. Stokes 2 years ago

  • Good afternoon,
    I am writing to ask that my FastEasy subscription be canceled. Thank you

    — by Jasmine Lewis 2 years ago

  • Please cancel my Fast easy Subscription/abonnement and provide confirmation. My email address is mpbny.mp@redacted
    Regards

    — by Michel 2 years ago

  • Please cancel my fasteasy subscription. I previously requested this and would like a refund.

    — by Robin 2 years ago

  • Please cancel subscription!

    — by Diane Martinez 2 years ago

  • Is my subscriptions canceled already I just wanna cancel so they get are you going to return my money back

    — by Malou 2 years ago

  • I just want to try One month I think I press one year Are you guys return my money back

    — by Malou 2 years ago

  • I just want to try One month I think I press one year

    — by Malou 2 years ago

  • Please cancel my Fast easy Subscription and provide confirmation. This is not a good time for me to try this.

    — by Brenda Stapleton 2 years ago

  • I could not finish my account set up because I didn't know my password. The email that automatically came up was annekezoey@redacted, which I don't use anymore. Please help me finish setting up account for Fasteasy app. Thank you. Can you send me your phone number too, please?

    — by Peggyann Boyd 2 years ago

  • I need my money back in my account immediately

    — by Maddison Steele 2 years ago

  • Can I track my steps with fitbit watch. Steps do not show on fasteasyapp?

    — by Marilyn Astre 2 years ago

  • Please cancel my FastEasy. I want this to be cancel before the 7 free day ends. I found that it is not what I was looking for. Thank you.

    — by Tony G Tomczeszyn 2 years ago

  • Please cancel my subscription as of 7/22/22. Thank you.

    — by Melissa 2 years ago

  • Please cancel subscription

    — by Jean 2 years ago

  • I have written FastEasy program to cancel my subscription numerous times. The first two times I did get a response stating I would be contacted within 24 hrs., but that never happened so I wrote them again,now no response at all. On the app there is not a place I can go to,to cancel my subscription either,I have checked all over.

    — by Debra Kinney 2 years ago

  • Please cancel this subscription that was unclear you would be charging for an app that is basically useless with providing anything . I was billed immediately for a one week trial, then subsequently charged twice as much again a month later. It’s a scam and fake advertising and illegally using continual card payments for unauthorised transactions. Complete waste of time and a rip off!

    — by Madelaine Ager 2 years ago

  • Please cancel my subscription and refund my payment for the membership as well as subsequent purchase. Please email me when this is cancelled and refund has been sent. Thank you

    — by Phyllis Cleveland 2 years ago

  • The Pl is not working will not keep data, how do I cancel my subscription

    — by Angelene Fair 2 years ago

  • I'd like to cancel my plan so that after a week I won't be charged anymore, thank you!

    — by Hunter J Smith 2 years ago

  • I want to cancel my subscription immediately. I do not want to continue to pay $29.84 per month.

    — by Ann H Williams 2 years ago

  • Signed for a 3 month promo at .45 cents. But was charged 13.99 immediately for 3 month subscription. I never would have paid for more than a trial before committing to a auto renewal subscription. I would like a refund and a deletion of this account.

    — by Christina M Landry 2 years ago

  • Je viens de payer mon offre d abonnement de 3 mois mais je n ai pas reçu de confirmation d inscription ni mon plan de jeûne intermittent .
    J espère quevous allez me répondre rapidement .merci.

    — by Favre Combe 2 years ago

  • I want to cancel subscription plz

    — by Praveena Amirineni 2 years ago

  • need to canceled the program ...I am a 64 yr old tried the first day did not fell good at all...

    — by luis ayon 2 years ago

  • PLEASE CANCEL MY SUBSCRIPTION - HARPER450@redacted

    — by MIRANDA HARPER 2 years ago

  • Please cancel my subscription. I do Not want it any further. Please confirm the cancellation. Thank you

    — by Heike Böhm 2 years ago

  • Solicito cancelamento da minha assinatura.

    — by Rosimeire Lodeiro 2 years ago

  • I subscribed for FastEasy and paid for it today, but did not receive any info/app. Hope it’s not a scam! Thank you, Vlada

    — by Vlada Popova 2 years ago

  • Hi,
    I am Carlos Alvarez and I don’t want to renew my subscription that will occur in Sept 16 2022, my email is alvarezdejesusacarlos@redacted
    Cordially,
    Carlos Alvarez

    — by Carlos Alvarez 2 years ago

  • I would like to cancel auto renew ASAP

    — by Dave Graney 2 years ago

  • Please cancel my subscription, I was under the impression the subscription was monthly not weekly.

    Cancel my subscription

    — by Andreia liborio 2 years ago

  • I want to cancel this subscription and would like a refund as I can record this data on my phone. Nothing to add to the intermittent fast.

    — by Shamila Griffiths 2 years ago

  • Cancel my weekly subscription

    — by Elanna Lindsey 2 years ago

  • I made a subscription for a one week trial and was immediately charged. I was then charged for twice the price the next two payments, in which I have been trying to cancel!! I have not been using the app and I have been trying to send emails but the app won’t even let you! This app is a scam and I want a refund on the charges to my account. Not only have I not found a single way to contact your support team, there is not a single helpful reference on your site to cancelling the subscription. You scammed me and I want my money, please and thank you.

    — by Amélie Martinez Morales 2 years ago

  • Please cancel my subscription for fast easy. I do not want it anymore

    — by Kellie dudevoir 2 years ago

  • Hola necesito cancelar la suscripción por favor gracias

    — by Alfredo rubio 2 years ago

  • I am can not pay for this anymore. Please Cancel my weekly subscription

    — by Brandi Soderboom 2 years ago

  • I don’t like the app and don’t want it auto-renewed. This is the only way I can cancel the app because it doesn’t show anywhere else. Please cancel this.

    — by Ariana 2 years ago

  • Hi, I don’t want to c




    Hi,
    Just i wanted to try it for one week. Please stop my subscription. I don’t want it more.

    — by Shahrzad 2 years ago

  • Hello,
    I would like to cancel my one month free trial subscription. I do not want to continue.
    Thanks

    — by Nilgoon Askari 2 years ago

  • please cancel my trail subscription

    — by Thomas Godfrey 2 years ago

  • Receipt # 6d62929fde1b671d6b171aad8896e38a

    — by Kathryn Wintercorn 2 years ago