Published by Magicfit Limited on Mar 6, 2024

Report an issue with Intermittent Fasting.
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Why should I report an Issue with Intermittent Fasting: FastEasy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Magicfit Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Intermittent Fasting: FastEasy image 1 contact Intermittent Fasting: FastEasy image 2

Intermittent Fasting Customer Insights

1. Personally I think if they were to add a calorie counter and fitness tracker(Like the ones where you enter what workout you do, for how long, and it tells you how much calories you lose.) Would be a game changer.Not telling a person the recipes are ALL based on a vegetarian diet is very deceiving.

2. You can dig around to find the list record, which is a pain, but it's accurate... unless you accidentally save a wrong fasting time, which you can't delete.

3. Customer service states their subscription is there prior to payment confirmation, however, when trying to locate to cancel...did not even register.

4. And the stories are generally useful and positive reinforcement for the overall effort.I downloaded this app thinking that it would help on my fasting journey, I spent $29 for the three-month plan.

5. I will check to be sure.Do NOT download! I tried to cancel the subscription prior to the trial ending and did not show that I even had a subscription.

6. I wish I knew this before, I would have downloaded a free timer and not wasted my money on FastEasy app.I like the app and the reminders it offers.

7. Also, I hate having a constant icon in my phone tray, and two icons when fasting!I've been on this only two days so I'm getting to know it.

8. Full disclosure: I had actually learned some information @ intermittent fasting (IF) and started on my own effort about 4 weeks before I learned about fasteasy.

9. should be a way to select the recipe directly from the suggested menu page.Edited from 3/6/23: This is a super simple app with a nice interface.

10. (I've used it for a month.) The record of fasting times is often wrong on the chart, and the chart only goes back a week.

11. Getting a refund is challenging so be sure you'll use it before diving in with $ Overall this app has grown on me over the month and is affordable but should be free given its limitations.Overall, I like the app.

Steps to Troubleshoot & Fix Intermittent Fasting Issues

1. Fix Intermittent Fasting Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Intermittent Fasting: Restarting the app will resolve most errors.
  2. Update the Intermittent Fasting App. Here is how:
    1. On Android goto PlayStore » Search for "Intermittent Fasting" » Open Intermittent Fasting: FastEasy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intermittent Fasting » click "UPDATE".
  3. Clear Intermittent Fasting: FastEasy app cache: Clearing cached data will force your app to retrieve the latest data directly from Intermittent Fasting servers.
    1. On Android, goto Settings » Apps » Select "Intermittent Fasting: FastEasy" » click Storage » click "Clear Cache".
  4. Check Intermittent Fasting app permissions. If any of these permissions required to use your device's features are disenabled, Intermittent Fasting might not work.
  5. Uninstall and reinstall Intermittent Fasting. If nothing else has worked, completely uninstall Intermittent Fasting then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Intermittent Fasting not working


2. Fix Intermittent Fasting Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Intermittent Fasting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Intermittent Fasting not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Intermittent Fasting may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Anulación

    — by Inesechauricalavia 2 weeks ago

  • Anular suscripcoon

    — by Inesechauricalavia 2 weeks ago

  • Anular suscripcoon

    — by Inesechauricalavia 2 weeks ago

  • I have tried cancelling through my phone I want to cancel and I want my money back that was taken out on 4/19/24 it’s not showing the option to cancel on my subscription list but money was taken from account from fast easy in a total of $30.99

    — by Crystal wymer 1 month ago

  • Please stop trying to take money out of my account!!! You b never signed up for you all to steal money from me

    — by Britney vincent 3 months ago

  • Could you pls return my money back to my account from fasteasy

    — by Dalal 3 months ago

  • Bonjour
    Je me suis abonnée à votre application pour le jeun intermittent que j'ai commencé il y'a 3 semaines. Comment ça marche ? Doit je à chaque fin de jeun stopper moi même sur L App où je laisse l apps gérer car à ce jour cela m'indique 106 sur 8 merci pour votre réponse

    — by Yamina Tortet 4 months ago

  • Hi, I have been trying to cancel my subscription but it’s saying my email is not recognised. A payment was taken out of my account on the past few days which shouldn’t have been as I already tried to cancel my subscription. Can you please cancel my subscription for me

    — by Martha 4 months ago

  • I need a refund I didn’t request this service please call me at 3375675402

    — by Brittany Larriviere 4 months ago

  • Please cancel my subscription as I have never used this.

    — by Patricia Prickett 4 months ago

  • Extracting funds for ones bank account without their consent or knowledge is fraud. And Fast Easy is guilty of this. Cancel my subscription immediately and concurrently issue my refund for $53.19.
    Eric Wilsey

    — by Eric Wilsey 5 months ago

  • I paid 1 month via Apple Pay and it does not recognize that I paid . Please fix my app so I can start the program. I paid $15.19 on December 15 at 9:04 pm. Merchant - fastest.io

    Thank you .

    — by Lisette Schmitz 5 months ago

  • I canceled my subscription last month and today I noticed that my credit card is still trying to be charged the monthly fee. I want this canceled and to no longer be charged.

    — by Ashley Dixon 5 months ago

  • Hello,

    I ask you please to chancel my subscription and refund me please, i was mistaken.
    Tanks à lot

    — by Ruth Montissol 5 months ago

  • I would like to cancel my subscription please

    — by Saku Ahluwalia 5 months ago

  • I need a refund please

    — by Adalgisa Antigua 5 months ago

  • This evening my money from bank 30.99 dollar was withdrawn from account and credited to your account without my consent. Yes I paid you once and no services I got from you and I never authorised another payment to you. Know my debit card number is not my authority to withdraw my money without my consent. Plz refund my 30 dollar in my account. It's Joseph Ntongai.

    — by Joseph Ntongai 6 months ago

  • This evening my money from bank 30.99 dollar was withdrawn from account and credited to your account without my consent. Yes I paid you once and no services I got from you and I never authorised another payment to you. Know my debit card number is not my authority to withdraw my money without my consent. Plz refund my 30 dollar in my account. It's Joseph Ntongai.

    — by Joseph Ntongai 6 months ago

  • kindly refund my money was taken from my account £21.49. when i was filing it out that wasn’t the amont please refund me

    — by Miriam Babika 6 months ago

  • I would like to cancel my subscription to the app.

    — by Kendall stewart 6 months ago

  • delete my jeffnz5@hotmail acc and my geoffreymorgan1961@redacted accounts...i have block future payments....i did not make these ..thank you

    — by geoffrey morgan 6 months ago

  • hi i have started 2 accounts and need to delete 1 please..my other account i need deleted is on a jeffnz5@hotmail account...my phone number is 061 438047224..please help me with this request

    — by geoffrey morgan 6 months ago

  • Want a refund of 11.99 , 3.49, 3.49

    — by Joanne Maloney 7 months ago

  • It won’t let me reply to ur email , can’t get in the app an is aslo asking for more money which I haven’t got …. It said it was only 11.99 then took more money off me then more why want a refund

    — by Joanne Maloney 7 months ago

  • there,
    Here is your receipt:

    Price: 11.99 GBP

    Receipt number: 97ed3088a56ed2b62f1dc5a7da70e65d
    Transaction date: 07-10-2023
    Product type: One-month intro (11.99) + One-month (30.99)
    Description: Personalized Program
    Payment-type: auto-renewal

    Total amount excluding taxes*: 11.99 GBP
    Tax amount (0%): 0.0 GBP
    Total amount of transaction (incl. taxes*): 11.99 GBP
    *Taxes: VAT and other relevant taxes

    Next renewal on: 07-11-2023
    Next renewal price (incl. taxes*): 30.99 GBP
    Subscription period: 31

    Customer Name and Surname:
    Customer email: joannemaloney3@redacted
    Billing address: GB
    Want it cancel want a refund u took to much money month of scription cancelled

    — by Joanne Maloney 7 months ago

  • Want a refund took to much money that shouldn’t of ,can’t log in to anything , don’t want it resolved want a refund an the subscription cancel only did it today an regret it nothing works just want money back

    — by Joanne Maloney 7 months ago

  • Want it cancel an a refund u have took to much money out I want refund nothing works the app nothing only did it today want my money beck

    — by Joanne Maloney 7 months ago

  • Please cancel my fast east.io subscription I didn’t realise I’d signed up but that’s my mistake

    — by Katie huckvale 7 months ago

  • Please cancel my subscription to fast easy as of today October 3rd 2023

    — by Patricia Strauser 7 months ago

  • Even though I canceled my subscription and deleted my account, it still continues please end my subscription, do not withdraw any more money from my bank account

    — by H A Y A L 10 months ago

  • I NEED this subscription canceled ASAP, please.

    — by Johana Bell 11 months ago

  • I want a refund I bought nothing and you charged me.

    — by McKenna Marksberry 11 months ago

  • PLEASE CANCELATION MY SUBSCRIPTION IMMEDIATELY Thank you

    — by Joyce DeBiase Mancini 1 year ago

  • Please cancelled my subscription ,thank you so much

    — by Maricar 1 year ago

  • Please cancel my subscription as of 3/1/2023.I’ve just lost my job and will not be able to afford it.will return later.thanks

    — by Sandra Johnson 1 year ago

  • Please cancel remaining time

    — by lorraine lashway 1 year ago

  • Please can I cancel my subscription fir the fast easy app, thankyou Niamh

    — by Niamh Bates 1 year ago

  • I have canceled my subscription but I’ve been charged the last two months! I want my subscription canceled and I want a refund.

    — by Danielle Bennett 1 year ago

  • I cancelled this subscription within 48 hours of looking into the app. It is much more complicated then I currently have time to focus on. Please confirm that this product/app/subscription is cancelled and the fees will be reimbursed.

    — by Laura Childs 1 year ago

  • Subscription cancellation request

    — by Theresa Powell 1 year ago

  • Please cancel my subscription. Thank you!

    — by Holly Joyce 1 year ago

  • Subscription cancellation request

    — by Lucie Daley 1 year ago

  • Please cancel my subscription immediately as I didn't realise i had signed up for a subscription thought it was just a once off thing.

    — by Irene O Carroll 1 year ago

  • Please cancel my FastEasy App subscription. It will next be due 1/1/23 and I do not want it to be charged to my account. Thank you.

    — by Martha Wallace 1 year ago

  • I requested in November for my subscription to be canceled and it wasn't. My old email was jtuckerjoy@redacted which I no longer have. I went to my settings and subscription on my phone and it doesn't allow me to cancel they are taking $ 29.99 out of my account. My new email is jtuckerjoy-1@redacted

    — by Jacqueline Tucker 1 year ago

  • Please delete account

    — by VALERIE HILLMAN 1 year ago

  • Please cancel my subscription before renewal date.

    — by Sovong Edelman 1 year ago

  • I achieved the results I wanted and no longer require the subscription. I wish to cancel my subscription. Thank you.

    — by Jackie Haddon 1 year ago

  • Please cancel my subscription.

    — by Kimmerly Laughlin 1 year ago

  • I tried it for a month and it’s not for me. I do not wish to continue

    — by Cory cruze 1 year ago

  • Please cancel my subscriptoin

    — by Cerina Jiongo 1 year ago

  • Please cancel my subscription at this time. Thank you

    — by Michele Thurman 1 year ago

  • I mistakenly downloaded this app today but have no intentions of using it. I was charged $59.99. I once never agreed to use this app. Can I be refunded my money?

    — by Lewis Lee 1 year ago

  • I would like to cancel my fast easy. I am able to keep up with fasting without the app. Email is amoody1231@redacted Please let me know you get this message.

    — by Ashley E Moody 1 year ago

  • Subscription cancellation asap

    — by Paula Ray 1 year ago

  • Please cancel my subscription

    — by WILLIAM BALDWIN 1 year ago

  • I will be traveling for 2 months.

    — by Barbara Russo-Sprouls 1 year ago

  • To whom it may concern,
    I would like to cancel my subscription.
    Thank you,
    Sarah Waltz

    — by Sarah Waltz 1 year ago

  • My name is Maria Bruccoleri, writing for studiolegalebruccoleri@redacted this mail I want to cancel my subscription to your app and any other renewal period.This is my finally will and I consider this mail to define and totally end my subscriptionin your legal terms you write "You can manage your subscriptions and turn off auto-renewal by going to your Account Settings after purchase. - When canceling a subscription, your subscription will stay active until the end of the current period. Auto-renewal will be disabled, but the current subscription will not be refunded." and I agreeI am waiting for your kindly answer and acceptance regardsmaria bruccoleri

    — by Maria Bruccoleri 1 year ago

  • Cancel subscription

    — by Jeff Cooper 1 year ago

  • Not able to use app do to some current health issues preventing me from fasting

    — by Marc Seid 1 year ago

  • I would like to cancel my next payment permanently. Finding it difficult to do this on the app etc. please can you confirm that it has been done. Kind regards Teresa Randle

    — by Teresa Randle 1 year ago

  • Please cancel my subscription. Thank you.

    — by Douglas Slavey 1 year ago

  • I need to cancel the subscription today before renewal date on 11/03/2024

    — by naseeme asadi 1 year ago

  • I would like to please cancel my subscription to FastEasy. Thanks so much for your help with this request.

    — by Emily Gahafer 1 year ago

  • please cancel my FastEasy subscription

    — by aimee 1 year ago

  • I need to cancel my subscription as I no longer use the app. I’m having a difficult time canceling.

    — by Teresa Monreal 1 year ago

  • Please cancel effective immediately

    — by Michelle Johnson 1 year ago

  • I want you to cancel my automatic subscription

    — by tatu mandrean iulia 1 year ago

  • Please cancel my Subscription...
    It doesn't work for me

    — by Annette Fowler 1 year ago

  • Cancel pls

    — by Anna Catlin 1 year ago

  • Please cancel my subscription.

    — by Nixo Co Ong 1 year ago

  • Hello- I need to cancel my subscription. My name is Leyla Naserzare

    — by Leyla Naserzare 1 year ago

  • This app is not showing up as an active subscription on my apple account, however, I am being charged $29.84 monthly from fitinvoice.com
    Please cancel my subscription!

    — by Melody Holmes 1 year ago

  • I wish to cancel my subscription. Please contact me

    — by Debbie Mims 1 year ago

  • I need to cancel my subscription or whatever it is that I have. I have the FastEasy app and am not using it and so need to cancel. A payment of $30.99 is coming out of my account each month. Thanks, Steve Milliken

    — by Steve Milliken 1 year ago

  • My app was paid for but it’s saying I need to order it again.

    — by Audrey 1 year ago

  • Please do not charge me for a subscription. I am in first week and cannot use this

    — by Laurie Schwartzer 1 year ago

  • I need to cancel my fast easy subscription asap please

    — by Mattie Smith 1 year ago

  • I would like to cancel this app permanently.

    — by Ivette 1 year ago

  • I would like to cancel my subscription. I was not aware at all that I have this active. Please cancel as soon as possible.

    — by Crystal Narvaez 1 year ago

  • Hello,
    I cancelled my App subscription early last month and was just charged the amount of $29.84. Receipt number: 20cedd27-85e0-4696-baf8-22573eaf8c5c. Please provide a full refund and confirm. Thanks

    Wes
    610-357-5755

    — by Weston Oliver 1 year ago

  • Please cancel my subscription, I purchased this app in error. Please email me a cancellation notice immediately using my email on record. Thank you in advance for your anticipated, timely response to this request.

    — by Teresa Dolloff 1 year ago

  • Please cancel my subscription

    — by Linda Scott 1 year ago

  • I would like to cancel my subscription, its not for me

    — by Alec Windsor 1 year ago

  • On October 1st, I was charged $19.99 on my American Express card ending in 34005. I never received my plan. Please cancel my subscription.
    Thank you,
    Marlene Jackson

    — by MARLENE E JACKSON 1 year ago

  • Hello I’m very sorry about this but can I please cancel
    Thank you

    — by Caoilte Milne 1 year ago

  • I would like to cancel my subscription to fasteasy. It's not what I was looking for. Thanks

    — by Amanda Ford 1 year ago

  • I would like to cancel with a full refund . I just got done ordering the app, then tried to log into it and was told email already being used. They took my card # and sent me a receipt under that e mail. With past experience something is not right when that happens, just refund me and we'll forget that this ever happened. Thanks

    — by Rod 1 year ago

  • I would like to cancel with a full refund . I just got done ordering the app, then tried to log into it and was told email already being used. They took my card # and sent me a receipt under that e mail. With past experience something is not right when that happens, just refund me and we'll forget that this ever happened. Thanks

    — by Rod 1 year ago

  • Please cancel my trial 30 day membership

    — by binneh 1 year ago

  • Please cancel my subscription immediately. Thank you.

    — by Sarah Perkins 1 year ago

  • Please cancel my subscription that was just purchased.
    receipt number is 88d9d5290180133aa8993bee3e748fab
    Transaction date: 2022-10-04- at 17:54:11

    — by MARIBEL VEGA 1 year ago

  • Cancel subscription please and would like a refund

    — by Jessica Jabbour 1 year ago

  • Hello, I've been trying to cancel the subscription on my own but I have no idea what to do so I am asking you to please cancel my 1 month subscription.

    — by Leeann Howell 1 year ago

  • Subscription cancellation request. Please cancel my subscription for FastEasy: Fasting Tracker. I have already requested this once before and would like a refund. Thank you

    — by Erin Stamp 1 year ago

  • Please do not renew my fasteasy subscription

    — by Peter Read 1 year ago

  • The app does not give all the benefits I was promised. I would like a refund and to cancel my subscription.

    — by Kyleigh Bigelow 1 year ago

  • I can’t afford at this time, please cancel subscription.

    — by Stephanie Wakeham 1 year ago

  • I deleted my account and im still getting charged can you please cancel my subscription, im no longer in need of the services

    — by Ali 1 year ago