Published by Kilo.Health on Mar 27, 2024

Report an issue with DoFasting Intermittent Fasting.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with DoFasting Intermittent Fasting?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kilo.Health to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact DoFasting Intermittent Fasting image 1 contact DoFasting Intermittent Fasting image 2

DoFasting Intermittent Fasting Customer Insights

1. It also removes water quantities from my total, making me enter again, often ending up adding too much or too little because I forgot what I already added (that the app was supposed to keep track of.Disappointing for the price I paid $99 for a year's subscription plus $69 additional for diet plans.

2. If these things were fixed, it might be a decent App.The app doesn't offer the proper measurement types for many food, forcing you to have to do your own conversions.

3. I cancelled my future subscription but wish I could get a refund.Got a subscription last year... The first time I was charged twice and had to go through support to remedy the situation.

4. To update my weight, you have to click the + or - button until you think you are at the right spot (it doesn't actually show your weight in that screen, even if you try to type it in).

5. The water log is in 1.5 oz increments and doesn't give you the option to just type in the oz, you have to tap the + or - until you reach the proper ozs.

6. The food library is minimal, you have to manually enter calories (no option to add the macros).

7. Not impressed! The food database is not well built for easy use and I've been getting wrong messages from it, ie.

8. The tool to enter your own food/recipes is not great either as there is no way to access them from every food logging screen.

9. I tried to cancel before my 7 day trial was up but of course the cancellation procedure was hard to find and you can only contact through email.

10. I did get a refund but they failed to cancel my subscription from the app.

11. 50% refund is not acceptable when I've only had the app for a for a few days.Edit - after posting this they got back to me saying it was fixed, it was not.

Steps to Troubleshoot & Fix DoFasting Intermittent Fasting Issues

1. Fix DoFasting Intermittent Fasting Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DoFasting Intermittent Fasting: Restarting the app will resolve most errors.
  2. Update the DoFasting Intermittent Fasting App. Here is how:
    1. On Android goto PlayStore » Search for "DoFasting Intermittent Fasting" » Open DoFasting Intermittent Fasting » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DoFasting Intermittent Fasting » click "UPDATE".
  3. Clear DoFasting Intermittent Fasting app cache: Clearing cached data will force your app to retrieve the latest data directly from DoFasting Intermittent Fasting servers.
    1. On Android, goto Settings » Apps » Select "DoFasting Intermittent Fasting" » click Storage » click "Clear Cache".
  4. Check DoFasting Intermittent Fasting app permissions. If any of these permissions required to use your device's features are disenabled, DoFasting Intermittent Fasting might not work.
  5. Uninstall and reinstall DoFasting Intermittent Fasting. If nothing else has worked, completely uninstall DoFasting Intermittent Fasting then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DoFasting Intermittent Fasting not working


2. Fix DoFasting Intermittent Fasting Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DoFasting Intermittent Fasting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DoFasting Intermittent Fasting not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DoFasting Intermittent Fasting may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Wanting to cancel. Barely used.

    — by Monika Kozmik 2 years ago

  • I want to CANCEL MY SUBSCRIPTION and to STOP withdrawing the amount out of my account.

    — by Karen L Roche' 3 years ago

  • Cancel DoFasting subscription. Did not use

    — by Krystal Jackson 3 years ago

  • I didnt even finish registering and you charged me $99!! Cancel my subscription and account ASAP!!

    — by Michel Oltman 3 years ago