Published by BodyFast GmbH on Feb 13, 2024

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Why should I report an Issue with BodyFast: Intermittent Fasting?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BodyFast GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BodyFast: Intermittent Fasting image 1 contact BodyFast: Intermittent Fasting image 2

BodyFast Customer Insights

1. As someone who works the night shift, this makes starting a new week obnoxiously inconvenient as I have to manually edit the start and end time of my fasting every single day, every single's working, kind of.

2. Great app for beginners, but the more experienced may want to reconsider.The timer makes it easier to plan ahead for fasting periods and also makes it much easier to stick to the plan by providing accountability (even if it's only to myself) and helping me feel like I'm accomplishing a goal every day.

3. And finally, don't get this app for the Facebook group, I found it to be incredibly toxic and left within a day.The app is nice, but I wish I could adjust my fasting windows as I'm a lot more experienced than the level it starts you at.

4. Weight / fasting interval recommendations and suggestions don't seem to make sense, and after some time, it just seemed like this was no different than any other fasting timer.

5. It's also possible to change your fasting start times each day, even if you have already programmed the whole week.

6. How hard could it be to see that if I started on a MONDAY, then EVERY MONDAY is a new/next week.I've only been using this app for about a week and so far my impression is that it's a good app, but the subscription is ridiculous.

7. I wanted to use it with a friend to help motivate her but it's useless to me without being able to manually adjust the fasting window to at least my current level.

8. The coach purchase is not necessary for success.The app is great for getting you started, I paid for the coach so I could get additional plans and use the challenges feature and I do enjoy it.

9. I didn't give 5 starts because the free version was promoted at having all these recipes but you only get one recipe per category (breakfast, lunch, etc.) and that seemed a bit like a stretch becuase you actually have to pay for the premium to get all the recipes.

10. From the description and price, I expected a person to make specific personal recommendation, but it seems that the subscription only unlocks features in their fasting algorithm.

11. I'm not glued to my phone, nor the app, so my "start day" kept getting shoved...bc I did not start it over every week.

Steps to Troubleshoot & Fix BodyFast Issues

1. Fix BodyFast Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart BodyFast: Restarting the app will resolve most errors.
  2. Update the BodyFast App. Here is how:
    1. On Android goto PlayStore » Search for "BodyFast" » Open BodyFast: Intermittent Fasting » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BodyFast » click "UPDATE".
  3. Clear BodyFast: Intermittent Fasting app cache: Clearing cached data will force your app to retrieve the latest data directly from BodyFast servers.
    1. On Android, goto Settings » Apps » Select "BodyFast: Intermittent Fasting" » click Storage » click "Clear Cache".
  4. Check BodyFast app permissions. If any of these permissions required to use your device's features are disenabled, BodyFast might not work.
  5. Uninstall and reinstall BodyFast. If nothing else has worked, completely uninstall BodyFast then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BodyFast not working

2. Fix BodyFast Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make BodyFast be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BodyFast not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BodyFast may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I have just been charged £31 and would like it refunded pleas I have already cancelled the app because I cannot afford it

    — by Anthony Williams 1 month ago

  • Please cancel my subscription! I was signed up by my iphone… Why is so difficult to cancel it? In my apple system I cant see my subscrption for your app… I do all the steps that you say in email, but from my iphone I cant cancel the subscription!
    I dont have a laptop or a PC… I saw that it is possible to cancel my subscription by sent here a mail…
    I remember that in november I applied for a coach and I paid, but when I wanted to use it, I cant do that because the app wants to pay again… When I saw that, I deleted the app from my phone… And yesterday I was informed that your app wants money from my pokets! It was a subscription just for a month! I paid it! I never used because it was impposible to used it! And now, your app put me to pay again for something that I never ever use…

    — by SIMOIU ANA MARIA 4 months ago

  • Please cancel my subscription asap.
    Linked to email : fb.sinkfontein@redacted

    — by Fuzlin 7 months ago

  • I am not able to cancel my subscription with bodyfasting. I am very disappointed. The email which the support team is sending to me is not up to date. I tried every single link and wasn't able to manage it. The support team doesn't help me at all. They just keep sending th same email. I m very sad. Need help.

    — by Irina 1 year ago

  • Hi, I would like to change my mail address at bodyfast which currently is sixtus@redacted,
    how can I do so?

    — by Stefan 1 year ago

  • Please cancel my subscription since my doctor told me not to do fasting.

    — by Betsy Carey 1 year ago

  • I want to cancel my subscription

    — by Apelila Rose Dela Victoria 1 year ago

  • please cancel my subscription to Body Fast , and don't debit my account any more.

    — by Mrs Margaret Imai 1 year ago

  • Cancel and refund for subscription

    — by Bryda Herd 1 year ago

  • I want my subscription cancelled as of right. Your company owes me a refund of $29.44. You took this amount 2 months in a row, May & June. This amount is supposed to be for 3 months of coaching. I have not use your service since last year. Do not charge me again, and refund me what you owe me.
    My contact info; dbvarrd67@redacted or 617-820-1156

    — by Deborah Varrs 1 year ago

  • Dont use it. They deducted 2 months subscription in one month. Money well wasted.

    — by HEIDI LOUW 2 years ago

  • Please cancel my subscription and invoice #781831470427043013. Thank you!

    — by JENNY SCHMIDT 2 years ago

  • Subscription cancellation requedt

    — by Helen Maeso 2 years ago

  • Please cancel my subscription today I can’t afford it

    — by Catherine allwood 2 years ago

  • Too complicated for a 73 year old

    — by P. Petty 2 years ago

  • I have a new phone and cannot open app on my phone. Been trying to change password by clicking forgot password but doesnt allow me t

    — by Julia maurer 2 years ago

  • Cancel my subscription for body fast now 7/26//2021 don’t charge my account anymore I no longer want your service

    — by Andrea Easter 2 years ago

  • Please cancel my subscription to your intermittent fasting

    — by Denise Thome 2 years ago

  • I had an iPhone and according to coach I'm currently on week 5. I changed to an Android and suddenly I'm back at week 4 with different days and times. This does not make sense. If information is not being sync why pay for something when I can get it free

    — by Thelma Nicholls 3 years ago

  • Please refund my account. I purchased by mistake. Just ordered today.

    — by Annie Barnaby 3 years ago

  • Please cancel my body fast coach program u have accidentally purchased it I want to unsubscribe it ASAP but there is no way to contact u. Nor any coach has contacted me

    — by Niyanka 3 years ago

  • I have been blocked on the Facebook group with a reason that I advertised anther group. However I did not and am pissed that the admin didnt even contact me to let me know that I was going to be blocked. Honestly am rather going to move my business to another app

    — by Ryan Varga 3 years ago

  • I need my email changed back to Chickamaria@redacted from chickamaria11368. It got switched accidentally when I got my new phone last Monday. When I tried to use my Yahoo account i get a message stating it is already in use. I don't use that other account. It was only used to set up my google on my phone. So, I just need to have my account linked back to my Yahoo email. Thank you!

    — by Maria L Phillips 3 years ago

  • I want to cancel my subscription for 3 months. I just purchased it accidentally. Don’t want. Please cancel. Thank you

    — by Nadia 3 years ago

  • I am on my first week however the fasting on Sunday, Monday and Tuesday all morning is not possible for me. I would like to change only those days. How can I do it? Thanks

    — by Geny Endean 3 years ago

  • my app is a day off . it says its tuesday and its weds..

    — by bryan 3 years ago

  • I need to cancel my subscription and the app / website does not provide a valid link or instruction to cancel. Please help! I can no longer afford this app.

    — by Melissa Gonzalez 3 years ago

  • I keep getting charged $27.99 for a subscription that I have cancelled, twice. Please have someone reach out to me to confirm cancellation and refund the (2) charges of $27.99 each. Thank you!

    — by Pollyanna Price 3 years ago