Contact Window Customer Service

Why should I report an Issue with Window - Fasting tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Daily Burn to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After installing and setting up, the immediate offer to try the premium 3-day free trial or the $4.99 monthly subscription can be skipped by using the small 'x' in the upper left corner, potentially followed by a 59-hour, half-off $9.99 annual subscription.

2. I'll just keep fasting manually.Just started using it, but it does offer plenty of options for subscribers.

3. I'll take the hit on this, but won't be renewing or buying separate subscriptions for my other devices.This in my opinion the best one! I like how it clearly shows you and reminds you when your fasting window opens and closes.

4. There ARE 2 free plans if you bypass the payment offers; one auto 12 hour and one manual.Great idea, but the money grab is too aggressive.

5. I just needed to be able to modify my fasting start time and when I go to do so, the app just closes.

6. I love that you can add a pic, but when I click to type a note, the keyboard on my phone covers the notes field.

7. I love the look and feel!! It is easy to set, and the personal challenges keep me on my toes.Saw a commercial on TV so thought I'd try it.

8. Makes the fasting process easy to track and understand.

9. It also has different options and lengths of fasting times so you don't feel obligated to do the 16hrs .

10. Going back to iFasting since that's way better.The app is decently set up; colorful, easy to read, simple starting process.

11. I like the Learning feature that explains what is happening in your body, during specific timeframes, while fasting.

1. Fix Window Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Window: Restarting the app will resolve most errors.
2. Update the Window App. Here is how:
   1. On Android goto PlayStore » Search for "Window" » Open Window - Fasting tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Window » click "UPDATE".
3. Clear Window - Fasting tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Window servers.
   1. On Android, goto Settings » Apps » Select "Window - Fasting tracker" » click Storage » click "Clear Cache".
4. Check Window app permissions. If any of these permissions required to use your device's features are disenabled, Window might not work.
5. Uninstall and reinstall Window. If nothing else has worked, completely uninstall Window then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Window not working

2. Fix Window Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Window be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Window not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Window may not be able to connect to the Internet when running in the background.