Contact Cruzi Customer Service

Why should I report an Issue with Cruzi - Health Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of G5 Developer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can see its description, and quickly access the diseases linked to them and that are already registered in the application. - MEDICAL DICTIONARY - A dictionary of medical terms, containing more than 700 words relating to health and often unknown to the general population is available.

2. You can also view tips on how to keep the booklet of vaccination days. - CONSULT DISEASES - A list containing the main diseases incidents in Brazil, drawn from sources from the Ministry of Health.

3. Free and with a nice and intuitive interface, all queries are performed offline, you do not need any internet connection. - HEALTH TIPS - Provides tips on how to maintain a healthy diet, informing the benefits of various foods and sources of vitamins and minerals.

4. You can query modes of transmission, treatment and prevention, among others. - CONSULT DRUG AND ACTIVE INGREDIENTS - A list containing a portion of drugs and active principles is presented with options to view the labels briefly and with a language oriented professionals or not.

5. The content has been compiled from reliable sources as the PR Vade-Mecum 2010-2011 and DSP - Dictionary Specialty Pharmaceutical 2011. - MEDICAL SPECIALTIES - All medical specialties recognized by FCM - Federal Council of Medicine are covered.

6. Cruzi - Health Guide is a genuinely Brazilian application that aims to facilitate access to health information.

7. The information available has been taken from the book The Fruits in Domestic Medicine.

8. For now, the list includes only a portion of the generic drugs approved by ANVISA.

9. Note: Only a doctor can diagnose disease, prescribe medications and treatments indicate.

10. THE APPLICATION IS IN PORTUGUESE AND STILL HAS NO SUPPORT FOR OTHER LANGUAGES.

11. Translation from Spanish and English in the development phase.

1. Já instalei e desinstalei um monte de vezesOtimo para estudantes, apesar de necessitar uma atualização que traga mais doenças e remedios.

2. Achei tudo o que estava procurando em um so.Antes eu usava, agora já não abre.

3. Era muito bom, mas agora não tá mais pegando.Aplicativo completo.

1. Fix Cruzi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cruzi: Restarting the app will resolve most errors.
2. Update the Cruzi App. Here is how:
   1. On Android goto PlayStore » Search for "Cruzi" » Open Cruzi - Health Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cruzi » click "UPDATE".
3. Clear Cruzi - Health Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Cruzi servers.
   1. On Android, goto Settings » Apps » Select "Cruzi - Health Guide" » click Storage » click "Clear Cache".
4. Check Cruzi app permissions. If any of these permissions required to use your device's features are disenabled, Cruzi might not work.
5. Uninstall and reinstall Cruzi. If nothing else has worked, completely uninstall Cruzi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cruzi not working

2. Fix Cruzi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cruzi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cruzi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cruzi may not be able to connect to the Internet when running in the background.