Published by WEC Energy Group on Jun 7, 2024

Report an issue with Minnesota Energy Resources.
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Why should I report an Issue with Minnesota Energy Resources?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WEC Energy Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Minnesota Energy Resources Customer Insights

1. App downloads, but doesn't allow itself to be opened, only uninstalled on my android phone, pretty useless at best.can never get the app to let me pay my bill even though it gives me the option, just never connects.Doesn't accept Visa, which is extremely frustrating because I don't plan on giving in to get a Discover or Master.

2. Makes it so much easier to understand my bill than the website does!!very well done, Exceptional app, you make it very easy to pay monthly bills! thank you.Great app! Very easy to use and navigate.

3. It imported everything from my online account, and I was able to make a problem free payment.App is super simple and clean.

4. Seriously though, the website payment option will take Visa, just update the app so it can take it.

5. It makes taking care of business quick.Navigation of app is basic and simple to use.

6. Ended paying twice, but will live with the credit.I am impressed how user friendly this is.

7. Almost no reason to have it if I have to open a web browser to pay instead.Very well thought out and programmed app.

8. Could not tell if payment was accepted.

9. Intuitive and easy to use.

10. I'm not computer or technology savvy so this is perfect for someone like myself.

11. Thank you :)Took a long time to set up.

Steps to Troubleshoot & Fix Minnesota Energy Resources Issues

1. Fix Minnesota Energy Resources Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Minnesota Energy Resources: Restarting the app will resolve most errors.
  2. Update the Minnesota Energy Resources App. Here is how:
    1. On Android goto PlayStore » Search for "Minnesota Energy Resources" » Open Minnesota Energy Resources » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Minnesota Energy Resources » click "UPDATE".
  3. Clear Minnesota Energy Resources app cache: Clearing cached data will force your app to retrieve the latest data directly from Minnesota Energy Resources servers.
    1. On Android, goto Settings » Apps » Select "Minnesota Energy Resources" » click Storage » click "Clear Cache".
  4. Check Minnesota Energy Resources app permissions. If any of these permissions required to use your device's features are disenabled, Minnesota Energy Resources might not work.
  5. Uninstall and reinstall Minnesota Energy Resources. If nothing else has worked, completely uninstall Minnesota Energy Resources then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Minnesota Energy Resources not working


2. Fix Minnesota Energy Resources Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Minnesota Energy Resources be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Minnesota Energy Resources not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Minnesota Energy Resources may not be able to connect to the Internet when running in the background.

Reported Issues