Published by VYRTY Corp. on Sep 16, 2024

Report an issue with Sync.MD Personal Health Record.
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Why should I report an Issue with Sync.MD Personal Health Record?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VYRTY Corp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sync.MD Personal Health Record Customer Insights

1. My network is working fine fix your appThis method of making the patient the hub of moving medical records will do a great deal to reduce medical error and duplication of services as well as ease coordination of care.

2. I don't know how I would survive without this app these days just recently I installed this app and I had to do a little like work getting all of my records put together to be put on this app but now that they're all in one place it makes a world of difference especially if I go see the doctor and I realize oh I wanted to bring this up and I had forgotten about it and then I can go ahead and grab my app and pull up these files and especially with medication interactions it's a gem.Maybe it's ok but there's a glitch in entering Find criteria.

3. The first time I sent a request the system asked for a single days worth of data (not what I asked) , the second request they said I was never a patient.

4. Good for making, changing and canceling appointments.Every time I try to verify my account it sends an error message telling me to check my network.

5. Using Android on Samsung S9.This was a scam, they charge you 7 bucks every time to get records with zero guarantees.

6. It helps me to manage my medical records.Easiest way to get your medical records together!Did not have what I needed.

7. This is 21st Century technology in a 1980s health care system.I like it very much.

8. I called the hospital directly and they sent me my stuff free and easy.

9. DO NOT USE THIS, I'm down $14 and I regret it.On opening the app I found that I couldn't read the print so I didn't go any further.

10. A bit of a hassle at first, have to contact the provider agency for a code.

11. Have to do a long press, wait for Clipboard popup, ignore it, then I can type.

Steps to Troubleshoot & Fix Sync.MD Personal Health Record Issues

1. Fix Sync.MD Personal Health Record Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sync.MD Personal Health Record: Restarting the app will resolve most errors.
  2. Update the Sync.MD Personal Health Record App. Here is how:
    1. On Android goto PlayStore » Search for "Sync.MD Personal Health Record" » Open Sync.MD Personal Health Record » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sync.MD Personal Health Record » click "UPDATE".
  3. Clear Sync.MD Personal Health Record app cache: Clearing cached data will force your app to retrieve the latest data directly from Sync.MD Personal Health Record servers.
    1. On Android, goto Settings » Apps » Select "Sync.MD Personal Health Record" » click Storage » click "Clear Cache".
  4. Check Sync.MD Personal Health Record app permissions. If any of these permissions required to use your device's features are disenabled, Sync.MD Personal Health Record might not work.
  5. Uninstall and reinstall Sync.MD Personal Health Record. If nothing else has worked, completely uninstall Sync.MD Personal Health Record then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sync.MD Personal Health Record not working


2. Fix Sync.MD Personal Health Record Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sync.MD Personal Health Record be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sync.MD Personal Health Record not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sync.MD Personal Health Record may not be able to connect to the Internet when running in the background.

Reported Issues