Contact Virtual EMDR Customer Service

Why should I report an Issue with Virtual EMDR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Virtual EMDR At-Home, Online Eye Movement Therapy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Unlike medications and other forms of mental health treatment, EMDR targets the ROOT CAUSE of your pain: the traumatic memory or deep-rooted negative belief.

2. The Virtual EMDR Program is a complete, online EMDR Eye Movement Therapy Program specifically designed to use at-home and online either with or without the guidance of a Therapist.

3. Virtual EMDR's online Eye Movement (EMDR) program helps you eliminate the pain you are experiencing right now - quickly and effectively.

4. By simulating the brain's natural memory processing function that occurs during Rapid Eye Movement (REM) sleep, EMDR works to "re-process" these traumatic memories.

5. This bilateral beats EMDR app is brought to you by the Virtual EMDR Eye Movement Therapy Program.

6. If you are struggling with mental and emotional pain from Depression, Anxiety, PTSD, Trauma, Grief, Addictions or any mental health condition, help is available right now.

7. The app is not full EMDR but can be used to restore a sense of emotional calm anytime you feel triggered or emotionally overwhelmed.

8. When this is done, the root cause of your pain is removed from your life... finally and for good.

1. Beats only on when app is open and screen is on, though it's a bright white screen.What is the point of this app? You can't even log in to access any meaningful feature.

2. Set time aside and meditate Keep it upAlternating bilateral beats, only slow speeds not fast enough for full EMDR.

3. sound stops if the app goes to background or the screen is of.

4. No warning of the effects of emdr, specially on people with strong dissorders.

5. sound options is very limited.

6. screen is too bright.

7. E.g. dont use while doing other stuff.

8. I suggest ability to use external sounds on sdcard.

9. This would be an awesome app but these points makes it virtually unusable.

10. speed configurations is very limited.

11. Nor correct usage guide.

1. Fix Virtual EMDR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Virtual EMDR: Restarting the app will resolve most errors.
2. Update the Virtual EMDR App. Here is how:
   1. On Android goto PlayStore » Search for "Virtual EMDR" » Open Virtual EMDR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virtual EMDR » click "UPDATE".
3. Clear Virtual EMDR app cache: Clearing cached data will force your app to retrieve the latest data directly from Virtual EMDR servers.
   1. On Android, goto Settings » Apps » Select "Virtual EMDR" » click Storage » click "Clear Cache".
4. Check Virtual EMDR app permissions. If any of these permissions required to use your device's features are disenabled, Virtual EMDR might not work.
5. Uninstall and reinstall Virtual EMDR. If nothing else has worked, completely uninstall Virtual EMDR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Virtual EMDR not working

2. Fix Virtual EMDR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Virtual EMDR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Virtual EMDR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Virtual EMDR may not be able to connect to the Internet when running in the background.