Published by MedClin on Jun 12, 2023

Report an issue with Medical Records.
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Why should I report an Issue with Medical Records?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MedClin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Medical Records Customer Insights

1. Keep it is a good app.but it need more improvements.If you can add a feature that allow us to print all records (examinations,blood pressure,and prescription of a particular visit) at one paper that will be a good option ad i think you will consider in future updates.

2. It meets all of my requirements for keeping track on all my appointments with my Specialists and my medical records.

3. 💯💥The very best App found that meets my Criteria for keeping notes and information for myself and the Specialist I see quite often for updates and test for all my Conditions.

4. If u can then I'll must be take your subscription otherwise no more benefit I want to print All history //diagnosis and prescription It's request to update like this ......... All patient detail in one page not in slide okI'm very happy with your App.

5. Thank you so much..... Keep going...❤️Has a very good Layout/Access = Tests listed logically.

6. I wish the meds had a start and end date for record keeping.

7. I was diagnosed with 4 different types of Neuropathies and keeping track of all the medications I use because of the Painful processes I do experience.

8. The main reason I got the app was to keep an easy to access and fill-in my family's vaccines and meds.

9. If you can add templates option for drugs it will be a big advancement of this app.So far so good! Just wondering if this is a 'Canadian app'? Like the layout so far.

10. It helps me for keeping track of my history and appointments with my Specialists.

11. Again, thanks for your Application 🙏🙏🤗App is V good but If you setup all Record in one slide/page then it's too better.

Steps to Troubleshoot & Fix Medical Records Issues

1. Fix Medical Records Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Medical Records: Restarting the app will resolve most errors.
  2. Update the Medical Records App. Here is how:
    1. On Android goto PlayStore » Search for "Medical Records" » Open Medical Records » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medical Records » click "UPDATE".
  3. Clear Medical Records app cache: Clearing cached data will force your app to retrieve the latest data directly from Medical Records servers.
    1. On Android, goto Settings » Apps » Select "Medical Records" » click Storage » click "Clear Cache".
  4. Check Medical Records app permissions. If any of these permissions required to use your device's features are disenabled, Medical Records might not work.
  5. Uninstall and reinstall Medical Records. If nothing else has worked, completely uninstall Medical Records then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Medical Records not working

2. Fix Medical Records Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Medical Records be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Medical Records not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Medical Records may not be able to connect to the Internet when running in the background.

Reported Issues