Contact MDCalc Medical Calculator Customer Service

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1. For the love of God, there's no need for this to have 24/7 internet connectivity.. please make an offline mode or at least our preferred items.Ever since the most recent update, it takes several minutes to load or sometimes it ends up never loading and I ultimately just use the browser instead defeating the purpose of the app...The app keeps crashing for me when I open the CHA2DS2-VASc calculator and then scroll down the evidence tab.

2. Latest update prevents Android from forcing dark mode too, making it even worseLatest update has made it horribly slow (even on a high end device).

3. Need to be solved asap.Too slow and require internet access for every time use not for only 1st time as written.After updating, it has become too slow.

4. Please revert the changes from your last update.Extremely slow to load after the update.

5. Kindly solve the issueAfter update it is very slow app and unpractical ☹☹☹☹.

6. A downgrade if anything.After the update, the app has become too slow.

7. After the recent update, I cannot access this up on the S23 ultra when there's no or very little signal.

8. Happens consistently.No dark mode - is badly needed.

9. Gets stuck on the splash intro screen.

1. Fix MDCalc Medical Calculator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MDCalc Medical Calculator: Restarting the app will resolve most errors.
2. Update the MDCalc Medical Calculator App. Here is how:
   1. On Android goto PlayStore » Search for "MDCalc Medical Calculator" » Open MDCalc Medical Calculator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MDCalc Medical Calculator » click "UPDATE".
3. Clear MDCalc Medical Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from MDCalc Medical Calculator servers.
   1. On Android, goto Settings » Apps » Select "MDCalc Medical Calculator" » click Storage » click "Clear Cache".
4. Check MDCalc Medical Calculator app permissions. If any of these permissions required to use your device's features are disenabled, MDCalc Medical Calculator might not work.
5. Uninstall and reinstall MDCalc Medical Calculator. If nothing else has worked, completely uninstall MDCalc Medical Calculator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MDCalc Medical Calculator not working

2. Fix MDCalc Medical Calculator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MDCalc Medical Calculator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MDCalc Medical Calculator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MDCalc Medical Calculator may not be able to connect to the Internet when running in the background.