Published by MD Aware, LLC on Aug 27, 2024

Report an issue with MDCalc Medical Calculator.
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Why should I report an Issue with MDCalc Medical Calculator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MD Aware, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MDCalc Medical Calculator

1. In order to redeem CME credits, users will need to sign up for a paid CME plan. • Works offline and in limited connection settings. (CME tracking requires a connection. • Fast and easy search and filter to discover new calculators. • Customizable lists for quick access: favorites, recently used, your specialty. • Error warnings and normal values to help avoid mistakes and improper inputs.

2. Since 2005, MDCalc has been the leading medical reference for the most relevant, up-to-date and widely-used clinical calculators that support evidence-based patient care.

3. The simple yet sleek app provides access to 550+ easy-to-use clinical decision tools including risk scores, algorithms, equations, formulas, classifications, dosing calculators, and more.

4. Our exclusive “MDCalc Method” for selecting tools - including in-depth appraisal and validation of evidence AND clinical relevance - results in only the highest-quality tools to help you make better decisions and be more efficient in your workflow. • Insights and advice from the EBM creators (e. g. Dr.

5. MDCalc clinical decision support is created exclusively by board-certified physicians for use by physicians, physician assistants, nurse practitioners, pharmacists, and medical students.

6. The MDCalc app gives brief summaries of the critical studies concerning the medical calculator, links to the studies on PubMed as well as “pearls/pitfalls”, “next steps” and expert commentary from the authors of the calculators.

7. Join the millions of medical professionals who use MDCalc daily to support clinical decision making at the bedside.

8. With a new enhancement, clinicians can now earn AMA PRA Category 1TM CME credits by simply reading the clinical content for 150+ calculators.

9. From iMedicalApps in 2016: “The evidence based medicine (EBM) components of the medical app are what really set MDCalc apart from its peers...

10. Phil Wells’ on the Wells’ Criteria). • Expert content by specialists on use cases, pearls & pitfalls, results interpretation and more. • Synopses of the evidence from the original and validation research.

11. The app will keep track of the CME credits earned in a personal dashboard, where users can also redeem credits for certificates and access their receipts for easy documentation.

MDCalc Medical Calculator Customer Insights

1. For the love of God, there's no need for this to have 24/7 internet connectivity.. please make an offline mode or at least our preferred items.Ever since the most recent update, it takes several minutes to load or sometimes it ends up never loading and I ultimately just use the browser instead defeating the purpose of the app...The app keeps crashing for me when I open the CHA2DS2-VASc calculator and then scroll down the evidence tab.

2. Latest update prevents Android from forcing dark mode too, making it even worseLatest update has made it horribly slow (even on a high end device).

3. Need to be solved asap.Too slow and require internet access for every time use not for only 1st time as written.After updating, it has become too slow.

4. Please revert the changes from your last update.Extremely slow to load after the update.

5. Kindly solve the issueAfter update it is very slow app and unpractical ☹☹☹☹.

6. A downgrade if anything.After the update, the app has become too slow.

7. After the recent update, I cannot access this up on the S23 ultra when there's no or very little signal.

8. Happens consistently.No dark mode - is badly needed.

9. Gets stuck on the splash intro screen.

Steps to Troubleshoot & Fix MDCalc Medical Calculator Issues

1. Fix MDCalc Medical Calculator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MDCalc Medical Calculator: Restarting the app will resolve most errors.
  2. Update the MDCalc Medical Calculator App. Here is how:
    1. On Android goto PlayStore » Search for "MDCalc Medical Calculator" » Open MDCalc Medical Calculator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MDCalc Medical Calculator » click "UPDATE".
  3. Clear MDCalc Medical Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from MDCalc Medical Calculator servers.
    1. On Android, goto Settings » Apps » Select "MDCalc Medical Calculator" » click Storage » click "Clear Cache".
  4. Check MDCalc Medical Calculator app permissions. If any of these permissions required to use your device's features are disenabled, MDCalc Medical Calculator might not work.
  5. Uninstall and reinstall MDCalc Medical Calculator. If nothing else has worked, completely uninstall MDCalc Medical Calculator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MDCalc Medical Calculator not working


2. Fix MDCalc Medical Calculator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MDCalc Medical Calculator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MDCalc Medical Calculator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MDCalc Medical Calculator may not be able to connect to the Internet when running in the background.

Reported Issues