Contact WebMD Customer Service

Why should I report an Issue with WebMD: Symptom Checker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WebMD, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No registration required. • Customization and Saving Functionality – Save your conditions, drugs, doctors, hospitals, pharmacies, and healthy living articles for secure, easy access and reference. • Symptom Tracker – Track ongoing symptoms & conditions over time. • Drug Interaction Checker – Find and identify potentially harmful and unsafe combinations of prescription medications by entering two or more drugs in question. WebMD Health Corp. is the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers, and health plans through our public and private online portals, mobile platforms and health-focused publications.

2. From WebMD, the one healthcare app you need to check symptoms; learn about conditions and drugs; research treatments and diagnoses; find doctors and specialists in your area; get prescription drug savings at your local pharmacy; and set medication reminders. • Symptom Checker – Choose your symptoms, learn about potential conditions or issues, and lookup treatment and care options. • Doctor Finder – Find the closest doctors and specialists based on your current location or search by city, state or zip. • Medication Reminders – Never miss a dose.

3. View daily prescription schedules and instructions, plus pill images with dosage and timing information for each drug. • Conditions – Find medically-reviewed information about conditions relevant to you and learn more about causes, treatments, and related symptoms. • WebMD Rx – We partner with major pharmacy chains to find the lowest prescription drug prices, which often beat insurance co-pays. It’s 100% free to use.

4. The WebMD Health Network includes WebMD Health, Medscape, MedicineNet, emedicineHealth, RxList, theheart. org, drugs. com and Medscape Education.

5. More than 95 million unique visitors access the WebMD Health Network each month.

6. For more information relevant to our users who are California residents, please review the "California Residents" section of our Privacy Policy linked on this download page or within our app.

7. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

8. WebMD does not provide medical advice, diagnosis or treatment.

9. If you are a California resident, California law may provide you with certain rights regarding our use of your personal information.

10. You’ll receive reminders when it’s time to take your medications.

11. Never disregard professional medical advice or delay in seeking it because of something you have read on the WebMD mobile application.

1. I just expected something completely differentCan't see more information about my results because it is just an advertisement for the symptom checker for which I am trying to see the results from! What, you want me to do it twice?!Fast and simple medical facts foru understanding medical terms and conditions.

2. I'd rather have an app that does one thing well than a bunch of things poorly.What happened during the last update, now I can't look at the possible conditions to see what could be wrong, instead it comes up with an ad for WebMD and I have to start again via the browser.I have to say I was really disappointed I expected a much more personalized user-friendly app.

3. The check marks should remain prominent and obvious at a glance.The only reason this is 3 stars is because although this is an essential app for someone like me, if you hit the wrong button by mistake and it takes you out of Symptom Checker, for example, you lose everything that was just there even if you'd went back in there immediately.

4. For a health application, one would think they would take into account poor vision, poor coordination, shaking hands, and other conditions where having small icons and buttons are a bad decision.

5. What happened to the visual selection? The one with the picture of the human? I'd much rather select a body part than type and scroll through a list of words.

6. The second star was lost due to not being able to list all of my meds and conditions.

7. Highly recommend this app.Great app for getting an idea about medical conditions you may be experiencing.

8. So I cannot get a full read on many features.I miss the old symptom checker interface.

9. For example, what is up with the redesigned medication reminder? The check marks require a magnifying glass to see.

10. Might work for some people, but I prefer the visual aspect of that selection method.

11. I mostly used this app to help figure out the vocabulary of the parts involved with my symptoms but now I don't have a place to start.

1. Fix WebMD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WebMD: Restarting the app will resolve most errors.
2. Update the WebMD App. Here is how:
   1. On Android goto PlayStore » Search for "WebMD" » Open WebMD: Symptom Checker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WebMD » click "UPDATE".
3. Clear WebMD: Symptom Checker app cache: Clearing cached data will force your app to retrieve the latest data directly from WebMD servers.
   1. On Android, goto Settings » Apps » Select "WebMD: Symptom Checker" » click Storage » click "Clear Cache".
4. Check WebMD app permissions. If any of these permissions required to use your device's features are disenabled, WebMD might not work.
5. Uninstall and reinstall WebMD. If nothing else has worked, completely uninstall WebMD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WebMD not working

2. Fix WebMD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WebMD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WebMD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WebMD may not be able to connect to the Internet when running in the background.