Contact Calculate Customer Service

Why should I report an Issue with Calculate by QxMD?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of QxMD Medical Software Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. "We recommend medical users try the free Calculate by QxMD first.. ". 'Calculate' is focused on highlighting tools which are actually useful in clinical practice and serve to impact diagnosis, treatment or determining prognosis.

2. From the maker of the apps 'Read', 'The ECG Guide' and 'Pedi STAT' comes 'Calculate', a next-generation medical calculator and decision support tool, freely available to the medical community.

3. Founded my medical professionals, QxMD is dedicated to creating high quality, point-of-care tools for practicing health care professionals.

4. Essential tools in General Practice, Internal Medicine, Cardiology, Surgery, Obstetrics, Nephrology, Hematology, Orthopedics, Pediatrics, Gastroenterology, Neurology, Neurosurgery, Respirology, and more.

5. Want to keep up with medical research?

6. Helping you make decisions, not just calculate numbers...

7. Recognized as a leading developer of free medical software for mobile devices, QxMD develops content in cooperation with expert physicians from their respective fields.

1. Why this pocket calc needs to be always online remains a mystery.Pretty good one thing that would be amazing and really easy to create is a conversion between metric and imperial measurements when you're doing BMI's eg input of imperial measurements, get BMI and also able to go back and see the conversion of height and weight in metric.

2. I wait a couple of weeks for an update, but if it doesn't change, I will uninstall it.it used to work offline but since the app update, it already needs an active internet connection.

3. References included.Why does the app require an Internet connection all the time? I used it abroad and in a plane without the possibility of getting online.

4. Kindly look into the issue!Honestly this app has been amazing, but working in a rural hospital I don't always have access to continuous Wi-Fi or internet and now I can't access the useful information when I need it.

5. What a shame.Requires always online, so server errors mean you cannot load your favourites / frequently used calculators quickly, nor can you use it in radiology suite with shielding.

6. Bad experience since they made the app require an active internet connection just to open.

7. please develop an offline version.Great selection of useful clinical rating scales.

8. Please allow offline use againThe most recent update (Feb 17 2021) resolved my inability to launch the app.

9. It's a pocket app and ideally should work even in areas with poor internet coverage.

10. Relevant calculators for outpt and inpt evidence-based medicine, (although I don't do much inpt anymore).

11. PRE ASSESMENT NURSE HERE! Every second counts! Thanks!!Easy to use, nicely organized.

1. Fix Calculate Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calculate: Restarting the app will resolve most errors.
2. Update the Calculate App. Here is how:
   1. On Android goto PlayStore » Search for "Calculate" » Open Calculate by QxMD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calculate » click "UPDATE".
3. Clear Calculate by QxMD app cache: Clearing cached data will force your app to retrieve the latest data directly from Calculate servers.
   1. On Android, goto Settings » Apps » Select "Calculate by QxMD" » click Storage » click "Clear Cache".
4. Check Calculate app permissions. If any of these permissions required to use your device's features are disenabled, Calculate might not work.
5. Uninstall and reinstall Calculate. If nothing else has worked, completely uninstall Calculate then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calculate not working

2. Fix Calculate Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calculate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calculate not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calculate may not be able to connect to the Internet when running in the background.