Published by CapsuleCorp. on Apr 19, 2024

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Why should I report an Issue with Ternoa Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CapsuleCorp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ternoa Wallet

1. The Ternoa Wallet is your gateway into the Ternoa universe, allowing users to manage their CAPS tokens, decrypt augmented NFTs, and access unique DApps build on the Ternoa Blockchain.

2. Note that the Ternoa Wallet is on its Beta Version on Ternoa’s testnet, it can only manage test caps, you will have to wait until the App’s main version launch before managing your real CAPS tokens on it.

3. Collect augmented NFTs and store them in your Ternoa Wallet.

4. Explore our blockchain ecosystem through DApps built by Ternoa, developers, or companies.

5. This tab in the App allows you to view your CAPS in real time, along with the price chart.

6. You can also receive and or send CAPS, and track your transaction history directly on the app.

7. With a simple click, you can access the secrets they contain, only you will be able to view them.

8. Your NFTs belong to only you and are totally safe in your wallet.

9. Have fun trying out these DApps, or contact us if you want to build your own!

Ternoa Wallet Customer Insights

1. It's so user-friendly that I loved being able to complete every step without the aid of a third party.Ternoa wallet offers a user-friendly interface that makes it easy to store and manage various types of tokens and NFTs.

2. I anticipate more creative features.User-friendly interface, Suoer easy to mint NFTs for artists.Such a nice interface to learn and interact.The interface is user friendly, easy to use.

3. Additionally, Ternoa wallet offers integration with various decentralized finance (DeFi)Better UI unlike most wallets i've used, safe token storage and the NFT mining feature.

4. I love the fact that the Ternoa Application allows to create "Time Capsules" to encrypt, store, and transfer data in a secure way, and in a long time.

5. This feature is unique to Ternoa wallet and provides a convenient and secure way to manage your digital assets.

6. One of the features that users seem to particularly like is the ability to create "time capsules" that allow them to securely store digital assets for a specified period of time.

7. One of which is the minting feature, I got the previledge of converting my digital files into real Nfts at an affordable price with the wallets's indigenous token "CAP".

8. Lovely app.The Wallet's user-friendly and slick interface is amazing.

9. It user interface is very nice ❤️Ternoa wallet is the best wallet ive genuinely used.

10. Ternoa wallet can be easily navigated by a newbie .

11. I can truly say I've never been so excited to use an app like Ternoa.One of the best wallet UI I've come across.

Steps to Troubleshoot & Fix Ternoa Wallet Issues

1. Fix Ternoa Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ternoa Wallet: Restarting the app will resolve most errors.
  2. Update the Ternoa Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Ternoa Wallet" » Open Ternoa Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ternoa Wallet » click "UPDATE".
  3. Clear Ternoa Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Ternoa Wallet servers.
    1. On Android, goto Settings » Apps » Select "Ternoa Wallet" » click Storage » click "Clear Cache".
  4. Check Ternoa Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Ternoa Wallet might not work.
  5. Uninstall and reinstall Ternoa Wallet. If nothing else has worked, completely uninstall Ternoa Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ternoa Wallet not working


2. Fix Ternoa Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ternoa Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ternoa Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ternoa Wallet may not be able to connect to the Internet when running in the background.

Reported Issues