Contact Bumped Customer Service

Why should I report an Issue with Bumped?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bumped, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Lags and it's glitchy.I've had a great experience with the Bumped app over the past couple years (team even mailed me an Xmas surprise with a Home Depot gift card one year) but the move toward the new format recently has really made the app less useful.

2. But, the main reason Bumped is getting 1 star from me, is they seem to have a very difficult time syncing with my credit cards.

3. The emphasis on spending through the Shop Now feature rather than investing by being loyal to the brands you like really detracts from the apps main purpose, and turns it from a wealth building app to a wealth diminishing app.

4. When I ask the support team why purchases are not showing up, they tell me that it takes time for the credit cards to report purchases.

5. In the past, it was a great way for me to passively stack additional rewards (maybe the reason for the change) and definitely influenced my shopping habits.

6. I am receiving stock for my purchases, so I'm getting what I'm supposed to with this app, but the functionality of the app is not great, so I can't rate it higher.

7. If I'd wanted to have to go and buy through specific apps to get credit for my purchase I would never have signed up.2/3/22 Update: with the recent updates they have greatly improved the functionality of the app.

8. Really difficult to navigate now.. When I choose shop it is suppose to open a browser and redirect you to the site of the brand you want to go to.

9. Will glitch out and close, will lose the fingerprint sign and and require it be set back up, and when trying to link the second card it continues to freeze up and kick me out without updating the new card.

10. Overall great idea though!Very good idea and the actual transactions seem to work pretty well.

11. Renewing the Loyalties rewards by buying 3 offers every 3 months is a hassle and the selection in the Loyalties group is lacking.

1. Fix Bumped Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bumped: Restarting the app will resolve most errors.
2. Update the Bumped App. Here is how:
   1. On Android goto PlayStore » Search for "Bumped" » Open Bumped » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bumped » click "UPDATE".
3. Clear Bumped app cache: Clearing cached data will force your app to retrieve the latest data directly from Bumped servers.
   1. On Android, goto Settings » Apps » Select "Bumped" » click Storage » click "Clear Cache".
4. Check Bumped app permissions. If any of these permissions required to use your device's features are disenabled, Bumped might not work.
5. Uninstall and reinstall Bumped. If nothing else has worked, completely uninstall Bumped then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bumped not working

2. Fix Bumped Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bumped be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bumped not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bumped may not be able to connect to the Internet when running in the background.