Contact Sutton Bank Customer Service

Why should I report an Issue with Sutton Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sutton Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Simplify your life and stay in control conveniently and securely, with the Sutton Bank Mobile App.

2. This free app provides you with quick access to the online banking tools you need, so you can manage your finances on the go.

3. There is no charge from Sutton Bank, but message and data rates may apply.

4. Check with your carrier on specific fees and charges.

1. It is vary user friendly and it is wonderful for people who don't have transportation to be payer or payee thanks for your service .Not having any issues with navigation.took off one star because it was very hard to get started and i still can't deposit checks online.

2. I've dl this three times to connect my cash app card to another card and followed the prompts and each time the screen didn't respond.

3. it would also be a great addition if it monitored your credit.After several attempts,still was not able to enroll,please fix it so tht transfers are easier.This app is very convenient and a excellent resource.App constantly unable to log in.

4. What they do not tell you is that if you already have a cash app card you can not enroll in the sutton bank application.

5. Doesnt have alot of options other than checking your balance and the tranfer options dont work at all.I wish I would give this app NO stars.

6. I'm beginning to think this is being done on purpose.aweful customer service for prepaid cards.

7. It wont work if you have cash app card.Freezes constantly.

8. would never do businss with Sutton agaig.Customer service was straight trash.

9. 08/21/22 Yet another weekend the system is down So if you plan to go out to eat or shop forget it your staying home.

10. other than that it stays updated and transfers are fast.

11. Always down on the weekends when you need to pay bills and shop.

1. Fix Sutton Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sutton Bank: Restarting the app will resolve most errors.
2. Update the Sutton Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Sutton Bank" » Open Sutton Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sutton Bank » click "UPDATE".
3. Clear Sutton Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Sutton Bank servers.
   1. On Android, goto Settings » Apps » Select "Sutton Bank Mobile" » click Storage » click "Clear Cache".
4. Check Sutton Bank app permissions. If any of these permissions required to use your device's features are disenabled, Sutton Bank might not work.
5. Uninstall and reinstall Sutton Bank. If nothing else has worked, completely uninstall Sutton Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sutton Bank not working

2. Fix Sutton Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sutton Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sutton Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sutton Bank may not be able to connect to the Internet when running in the background.