Contact Calorie Counter & Diet Tracker Customer Service

Why should I report an Issue with Calorie Counter & Diet Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SparkPeople to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It works well for the most part and I really appreciate being able to scan the barcodes of my food rather than inputting everything manually.

2. I also don't like that there isn't the option to add extra nutritional information such as magnesium or iron or vitamin A, etc when you have to manually enter a food.

3. However, that list is generated at random based on what the app says you could eat, not based on the food the app sees you repeat, so it never helped me.

4. Now, while you use the app, you're in the middle of logging food and a full screen ad pops up.

5. If an ad comes on, it will totally freeze my app for a solid two minutes right in the middle of inputting my food.

6. However, what is the point of setting reminders to log food if I never actually got notifications? I've checked repeatedly make sure I have notifications enabled.

7. The time it takes me to input my food also eats up my data.

8. I tried the WW app twice and this is much better.The food database is very broad, which is awesome.

9. like i tried the exercise challenge, but i can't read all of the parts on the right hand side.Simple & Free.

10. After 48 hours I got an email and reinstalled the program got it working correctly and really like this app.Seems like a nice app until you try to use the web version and then get back into the mobile app.

11. it won't flip sideways so this part could be visable and it won't let you shrink the page so it fits on the screen.

1. Fix Calorie Counter & Diet Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calorie Counter & Diet Tracker: Restarting the app will resolve most errors.
2. Update the Calorie Counter & Diet Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Calorie Counter & Diet Tracker" » Open Calorie Counter & Diet Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calorie Counter & Diet Tracker » click "UPDATE".
3. Clear Calorie Counter & Diet Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Calorie Counter & Diet Tracker servers.
   1. On Android, goto Settings » Apps » Select "Calorie Counter & Diet Tracker" » click Storage » click "Clear Cache".
4. Check Calorie Counter & Diet Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Calorie Counter & Diet Tracker might not work.
5. Uninstall and reinstall Calorie Counter & Diet Tracker. If nothing else has worked, completely uninstall Calorie Counter & Diet Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calorie Counter & Diet Tracker not working

2. Fix Calorie Counter & Diet Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calorie Counter & Diet Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calorie Counter & Diet Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calorie Counter & Diet Tracker may not be able to connect to the Internet when running in the background.