Contact Calorie Counter Customer Service

Why should I report an Issue with Calorie Counter by Cronometer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cronometer Software Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It also integrates with your step tracking apps like Google Fit, and deducts that from your calorie goal.Great app! It has a huge database of foods & tracks all vitamins, minerals, fatty acids, & antioxidants.

2. Very accurate, easy to find foods, and if creating a recipe you can copy/paste ingredients and it calculates the calories and nutrients! What a time saver! App is much better than well known apps for calorie counters.

3. Perfect for my goals of learning the impact of the foods I eat, getting the nutrition I need, and balancing exercise in.

4. I've only seen an ad once so far, tracking your food is as easy as scanning the barcode or if it doesn't have one - searching the database.

5. Hubby and I both love it.This app is absolutely brilliant, head & shoulders above other food logging apps.

6. I've been using it about 2 months, love the favorites tab, recipes I've added, & how thoroughly it covers nutrition.

7. All macronutrients and I mean all ! Great food scan for adding mealtimes and snacks.

8. Being able to just copy the entire meal instead of reentering each food would be highly convenient.

9. Love it! Best nutrition app there is.My nutritionist recommended this app and I couldn't be happier with its performance and ease of use.

10. It was a bit too much for me but it would be perfect for a nutritionist or real health nut.I was initially put off from the more complicated look but it's really quite simple and it's very useful depending on your goals.

11. Love the suggestions on how to round out nutrition each day - thanks for the help! Encountered a bug - can't save a recipe.

1. Fix Calorie Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calorie Counter: Restarting the app will resolve most errors.
2. Update the Calorie Counter App. Here is how:
   1. On Android goto PlayStore » Search for "Calorie Counter" » Open Calorie Counter by Cronometer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calorie Counter » click "UPDATE".
3. Clear Calorie Counter by Cronometer app cache: Clearing cached data will force your app to retrieve the latest data directly from Calorie Counter servers.
   1. On Android, goto Settings » Apps » Select "Calorie Counter by Cronometer" » click Storage » click "Clear Cache".
4. Check Calorie Counter app permissions. If any of these permissions required to use your device's features are disenabled, Calorie Counter might not work.
5. Uninstall and reinstall Calorie Counter. If nothing else has worked, completely uninstall Calorie Counter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calorie Counter not working

2. Fix Calorie Counter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calorie Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calorie Counter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calorie Counter may not be able to connect to the Internet when running in the background.