Contact Trucking Management Software Customer Service

Why should I report an Issue with Trucking Management Software?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SPAN Enterprises LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Dispatch Management: You can create and view all active, assigned, delivered, and canceled dispatches, along with each load’s freight details and load charges.

2. It allows trucking businesses to monitor the real-time status of dispatches and drivers while also keeping accurate records of miscellaneous expenses while on the go.

3. Record Fuel Ups: Add details regarding the fuel purchases to your TruckLogics account straight from the mobile app.

4. View Driver Settlements: Share your settlement estimates and finalized settlement details with drivers or contractors.

5. Freight Tracking: Get real-time tracking of your dispatches and know where your drivers are at all times while keeping your customers or broker updated.

6. Check Calls: Drivers can notify you and/or your customer/brokers on the status of the dispatch at any time.

7. TruckLogics is a trucking management software designed for fleet managers, owner-operators, leased operators, brokers, independent dispatchers, and service providers.

8. Address Book: Import contacts directly from your mobile device into your TruckLogics account in just a matter of minutes.

9. Also, you can instantly notify the drivers with all dispatch details, and they can handle their dispatch operations directly through the app.

10. You can share and broadcast images, videos, trip documents, and truck locations to one or all of your drivers.

11. Snap a picture of the document using your mobile device and upload it to the app.

1. I can simply choose the start and end location, and it shows up the best route for the dispatch, saving a lot in fuel and time!I had to rewrite this app review because most of the problems that they were having have been improved and also now I have learned to use it Still fighting the fact that the program For the phone is quite large therefore with poor signal It doesn't work real well Or moves really slow But that can happen with any app as an owner operator that drives truck and operates multiple trucks it saves me a lot of time when it comes to payrollWorst app ever since the format changes.

2. Drivers, hands down for the price, the easy use, the real time data, connectivity, and the customer service! trucklogics I find its the best for driver that want real time data on loads, expenses, taxes, and overall health of your business.As a independent/carrier, I am completely satisfied with this app thus far.

3. I was quickly able to enter the dispatch details and assign it for a driver! Looking forward to more from the team!Bad Customer Service and Product goes down often.

4. I'm receiving error messages stating there is a security alert and that this software is stealing information from computers and customer support is non responsive and can't seem to figure it out.

5. Christy was the last person I spoke with today and honestly if their customer service was better, it wouldn't be as bad that their product goes down often, rendering it impossible to get crucial work done.

6. Their support staff is ready to help with anything best of all when you call you get a real person everytime! If your a leased operator, owner operator or even a large fleet, this is the app for you.

7. Now we are never more then a few clicks away from knowing our bottom line or invoicing our customers or getting our driver on the road.My drivers have a horrible time with this app.

8. Those of you that are new to this side of trucking, this app makes IFTA a breeze, walk in the park.Don't waste your time or money.

9. Thought the point was for less contact with dispatch and now have to get them to do check calls.Absolutely loved it! Your app is a big time-saver when it comes to adding a dispatch.

10. Support always claim its the drivers service.

11. Doesn't load new load info until dispatch starts the load for you.

1. Fix Trucking Management Software Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Trucking Management Software: Restarting the app will resolve most errors.
2. Update the Trucking Management Software App. Here is how:
   1. On Android goto PlayStore » Search for "Trucking Management Software" » Open Trucking Management Software » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trucking Management Software » click "UPDATE".
3. Clear Trucking Management Software app cache: Clearing cached data will force your app to retrieve the latest data directly from Trucking Management Software servers.
   1. On Android, goto Settings » Apps » Select "Trucking Management Software" » click Storage » click "Clear Cache".
4. Check Trucking Management Software app permissions. If any of these permissions required to use your device's features are disenabled, Trucking Management Software might not work.
5. Uninstall and reinstall Trucking Management Software. If nothing else has worked, completely uninstall Trucking Management Software then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Trucking Management Software not working

2. Fix Trucking Management Software Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Trucking Management Software be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Trucking Management Software not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Trucking Management Software may not be able to connect to the Internet when running in the background.