Contact Sophos Secure Workspace Customer Service

Why should I report an Issue with Sophos Secure Workspace?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sophos Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Sophos Mobile integration ensures that users can access SGN encrypted files and access full disk recovery keys from their mobile devices. • Manage all your files from various cloud storage providers. • Seamlessly access encrypted files using the keys from your SGN synchronized keyring. • Apply common file operations, like move or delete. • Take and encrypt photos that are not available to other apps. • Create local encryption keys or use the keys that are included in the accessed documents. • Protect app access with a passcode or your fingerprint. • Web links in documents are checked for malicious, undesirable or illegal content. • Auto-lock the app after being offline for a certain time. • Remotely lock the app if a security breach occurs. • Restrict app access based on geo, time and Wi-Fi fencing. • Publish corporate documents on a WebDAV server or distribute them through Sophos Mobile. • Restrict file sharing, offline use or clipboard use. • Corporate Browser: Enable your users to securely access corporate websites.

2. Sophos Secure Workspace is the place where you can access your company’s documents or corporate websites.

3. Sophos Secure Workspace runs inside the Sophos container and the Sophos Mobile administrator can enforce corporate security settings.

4. Sophos Secure Workspace can be managed by Sophos Mobile, an Enterprise Mobility Management (EMM) solution.

5. Sophos Secure Workspace is designed to prevent data loss if your device gets stolen or lost.

6. Sophos Secure Workspace is fully compatible with Sophos SafeGuard Enterprise (SGN).

7. All data is stored with AES-256 encryption, matching military grade requirements.

8. All browsing data is stored in encrypted form. • Corporate keyring: Enable your users to access their SGN keys for seamless encrypted file access. • Provide recovery keys for SGN managed BitLocker and FileVault disk encryption. • Edit Office format files using the integrated Polaris Office Library. • Secure external sharing with password protected files, wrapped in an HTML5 format.

1. , after you log in files could be seen but not opend or editid, provide protection against filming or screenshoting in the app also check all links atd... fromy expirience no proble with any bug's or feeling slowed down.😄👍Works well, a secure place for those files you need to maintain using secure encryption e.g. bank details etcThe latest update of 30 Jan 2020 is creating s problem.

2. The app allows you to take pictures,creat folders, creat and edit txt files, and password.

3. The app closes automatically after login credentials are enteredAwesome! The best application there is.

4. Very simple but sofiaticated at the same time.

1. Fix Sophos Secure Workspace Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sophos Secure Workspace: Restarting the app will resolve most errors.
2. Update the Sophos Secure Workspace App. Here is how:
   1. On Android goto PlayStore » Search for "Sophos Secure Workspace" » Open Sophos Secure Workspace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sophos Secure Workspace » click "UPDATE".
3. Clear Sophos Secure Workspace app cache: Clearing cached data will force your app to retrieve the latest data directly from Sophos Secure Workspace servers.
   1. On Android, goto Settings » Apps » Select "Sophos Secure Workspace" » click Storage » click "Clear Cache".
4. Check Sophos Secure Workspace app permissions. If any of these permissions required to use your device's features are disenabled, Sophos Secure Workspace might not work.
5. Uninstall and reinstall Sophos Secure Workspace. If nothing else has worked, completely uninstall Sophos Secure Workspace then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sophos Secure Workspace not working

2. Fix Sophos Secure Workspace Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sophos Secure Workspace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sophos Secure Workspace not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sophos Secure Workspace may not be able to connect to the Internet when running in the background.